Cyril BAERT

Contract Management, Business Development & Customer Relationship SAFRAN AEROSYSTEMS - Division Fluide & Fuel Systems (DSFF) DSFF provide a complete range of solutions for engine feed, refueling, transfer, distribution, venting & storage. Customers: AIRBUS OPERATIONS SAS, AIRBUS OPERATIONS LTD, AIRBUS OPERATIONS Gmbh, ATR AIRCRAFT, DAHER SOCATA & LIEBHERR AEROSPACE

Serve as the primary interface for communications on on-going programs with ATR AIRCRAFT, THALES Avionics & DAHER SOCATA and L3 Technologies leadership. 3 main missions: 1. Business Development: Lead prepration & présentation of new L3 Technologies products as well. Ensure response to new released RFPs and the win of competitions. Assist with the development and support negotiations of new contracts, any amendments to current agreements, out scope assertions and customer claims 2. Customer Satisfaction: Coordinate with Operations, Quality and Engineering to ensure program performance. Coordinate with Aftermarket and support technical resolutions, and execution of retrofit campaigns Supports/attends customer conferences and program meetings as needed. Lead preparation and presentation of program reviews and status reports to my customer’s Business Units and L3 Technologies leadership (heatmap, industrial performance report, in service report, etc) 3. Customer intimacy: develop and build relationships with working teams and Senior Management Achievements: EFIS Retrofit Contract & Program Management (16M USD), T3CAS Certification Program Management, business & operational interface between L3T & ATR (60M USD), Customer satisfaction.

Driving new Services Offers design & Go To Market processes towards Airlines & MROs world wide market. Achievement : audit and restructuration of iSLM offers towards airlines and operators.

- Lead ATR North America Support activities reorganization project - Provided internal multidisciplinary and transversal coordination - Managed internal and external communications Achievement: Project completed on time and within budget. New ATR Americas center in Miami, FL operational on 1st January 2014 in its new premises, new staff and new business skill format (1,5M USD)

AUTHENTIC CONSEIL (Dec. 2010 to June 2011): Development & validation for a service operation of integrated IT systems (ERP) INTELLIGENCE ENTREPRISE (Dec. 2009 to Oct. 2010): Consulting mission for business intelligence agency development SOGETI REGIONS – (Dec. 2007 to Oct. 2009): Business Development & Recruiting activities

- Designed a new airline concept in the field of on-demand air transport in compliance with EU-OPS Acquired Financial and Technical support from EADS SOCATA and Ernst & Young Toulouse - Managed relations with investors and aircraft manufacturés - Coordinated with aeronautical and airworthiness authorities (JAA, DGAC, EASA…) Achievement: airline project development in relations with aircraft manufacturers & aviation authorities

- Managed Projects at all stages in complex environment: Pre-Sale Activity, Tender Process, Contract Definition & Management, Financial Negotiations & Closure, and final Project Launch. - Intentia Aeronautical solution representative for Southern Europe Achievement: MOVEX ERP Sales process, Contract Negotiations & Implementation Project management: i.e. MESSIER SERVICES MRO ERP Project: 5M USD)