Dan T

✔ 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐜𝐞 𝐬𝐭𝐮𝐝𝐢𝐞𝐬 🔹Translate business needs into technical data language 🔹Analyze data trends to provide actionable insights 🔹Collaborate with cross-functional teams to support data-driven decision making ✔ 𝐃𝐚𝐭𝐚 𝐄𝐱𝐭𝐫𝐚𝐜𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 (𝐄𝐓𝐋) 🔹Extract, cleanse, and validate customer data to ensure usability, quality, and accuracy 🔹Integrate data from diverse sources to create a unified perspective 🔹Optimize transformation queries in order to enhance processing efficiency 🔹Streamline and automate ETL processes ✔ 𝐃𝐚𝐭𝐚 𝐕𝐢𝐬𝐮𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬 🔹Select the most effective chart types to emphasize key insights 🔹Design interactive, visually appealing dashboards that enhance ergonomics and readability 🔹Certified Power BI PL-300, with in-depth mastery of DAX and M Code 🔹High proficiency in Tableau & QlikView 🔹Expertise in SQL querying and VBA macros

✔ 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 🔹Create comprehensive digital strategies and roadmaps to guide the transformation journey 🔹Identify and implement digitalization opportunities within the company, highlighting quick wins and low hanging fruits 🔹Integrate automation tools and reduce manual processing in the business processes 🔹Leverage digital tools and platforms to improve customer engagement and satisfaction ✔ 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐑𝐞𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠 & 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 🔹Conduct structured analysis and documentation of existing processes to identify bottlenecks and inefficiencies 🔹Identify and implement enhancement opportunities and quick wins 🔹Apply lean methodologies to eliminate waste and streamline workflows 🔹Use robotic process automation (RPA) to automate repetitive and time-consuming tasks 🔹Define and monitor KPIs to measure process effectiveness and identify areas for improvement

✔ 𝐋𝐞𝐝 𝐚𝐧 𝐢𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐯𝐞 𝐩𝐫𝐨𝐣𝐞𝐜𝐭 to identify and locate unused computers in the company, by cross-referencing data from heterogeneous sources (Power BI and Qlik View) ▶️ Result: over 2,500 computers collected in 6 months, annual rental costs reduced by 14% ✔ 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐞𝐝 𝐦𝐞𝐭𝐡𝐨𝐝𝐬 𝐚𝐧𝐝 𝐭𝐨𝐨𝐥𝐬 𝐭𝐨 𝐝𝐞𝐭𝐞𝐜𝐭 𝐢𝐧𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐞𝐬, based on cross-analysis (in Qlik View) of usage data in ITSM tools (Service Now) and user feedback, then recommended and deployed solutions for improvement ✔ 𝐒𝐮𝐩𝐞𝐫𝐯𝐢𝐬𝐞𝐝 𝐭𝐡𝐞 𝐞𝐬𝐭𝐚𝐛𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭 𝐨𝐟 𝐚 𝐜𝐞𝐧𝐭𝐫𝐚𝐥𝐢𝐳𝐞𝐝 𝐰𝐚𝐫𝐞𝐡𝐨𝐮𝐬𝐞 for the management of IT equipment (delivery, installation, removal, recycling) for 12,000 users spread over 200 sites. Contributed to the renewal of the call for tenders and operationally managed the contract with the supplier: monthly reviews, budget monitoring (€1M per year) ▶️ Result: delivery time reduced by 50% (from 6 to 3 days in average) and variance by 20%

✔ 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐝 𝐚 𝐧𝐞𝐰 𝐈𝐓 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐜𝐚𝐭𝐚𝐥𝐨𝐠 for 12,000 users, described over 50 services, mapped business processes, deployed and monitored SLA in order to measure performance and ensure compliance with service commitments ✔ 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐞𝐝 𝐭𝐡𝐞 𝐧𝐞𝐭𝐰𝐨𝐫𝐤 of regional IT correspondents: helped users formulate their needs, improved customer experience (CX) by managing changes and training, managed feedback and escalations, produced on-demand analysis ▶️ Result: user satisfaction increased by 21% in the first 2 years ✔ 𝐀𝐬𝐬𝐢𝐬𝐭𝐞𝐝 𝐂-𝐥𝐞𝐯𝐞𝐥 𝐞𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞𝐬 𝐢𝐧 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐢𝐧𝐠 𝐭𝐡𝐞 𝐝𝐞𝐜𝐢𝐬𝐢𝐨𝐧-𝐦𝐚𝐤𝐢𝐧𝐠 𝐩𝐫𝐨𝐜𝐞𝐬𝐬: Prepared performance and business-oriented dashboards and led the monthly steering committees of the board of directors

✔ Managed internal and offshore project teams (10-15 developers and DBA) for the development and support of scientific applications (.Net, SQL, Fortran) ✔ Prepared responses to calls for tenders and presented proposals to customers

✔ Consultant in the energy sector for major Energy companies: scientific studies, software development ✔ Performed calculation of medium-term forecasts on the national hydroelectric production ✔ Realized several scientific studies in thermomechanics and hydrogeology, and developped a pollutants tracking application in porous media (Fortran)