Daniel Panciuc
IT Support Specialist | SAP & Asset Management
Salaire / Taux journalier
Bruxelles, Belgique
Mobilité : Belgique
Freelance
Peut venir sur site
Expertises
Langues
À propos
Introduction
IT Support Specialist with 3+ years managing complex SAP environments and 2,000+ IT assets in industrial settings. Proven expertise in 1st/2nd line support, SAP incident resolution (MM, AP3, FI/CO), and full asset lifecycle management at Audi Brussels. Deliver streamlined IT operations, rapid incident response, and seamless user support for demanding production environments.
Expérience de travail
IT Support, Asset management and Operational Coordination
Audi BrusselsFreelance
mars 2022 - déc. 2025
3 ans 10 mois
Bruxelles, Belgique
Audi Brussels | 2023 – 12/2025 as Freelance • 1st & 2nd Line IT Support in complex industrial environments • SAP Functional Support (MM, AP3, FI/CO, HR – user level) • SAP Incident Resolution (account unlocks, login errors, certificates, access & badge issues) • User assistance on Purchase Orders, Goods Movements & transactional errors • IT Asset Lifecycle Management (allocation, tracking, renewal, decommissioning) • IT Inventory Management & Stock Reporting (+2,000 assets) • Procurement Cycle Support (request → stock integration) • Asset Deployment & Onboarding Coordination • Ticket Management & Structured Documentation • Service Continuity & Operational Follow-up • Strong Analytical Skills & Attention to Detail • IT Hardware Handling & Field Intervention Readiness
Experis Belgium
juil. 2022 - mars 2023
9 mois
Bruxelles, Belgique
Technical Support and Help Desk at Experis intern
déc. 2022 - mars 2023
4 mois
Bruxelles, Belgique
• First-line user support and ticket handling via ServiceNow • Basic SAP user assistance and account management • Password resets, access management and user onboarding support • Hardware preparation and workstation deployment • Exposure to ITSM processes and structured incident management
Field Engineer at HP CDS Diegem
juil. 2022 - déc. 2022
6 mois
Bruxelles, Belgique
• Performed on-site interventions in data center environments • Installed and commissioned servers • Replaced faulty hardware components • Configured and modified BIOS parameters • Diagnosed and resolved hardware-related incidents
Spécialiste événements
Demonstr8Freelance
nov. 2021 - juil. 2022
9 mois
Benilyuks, Moscow Oblast, Russie
• Managed on-site teams in the event sector • Coordinated operational execution • Developed strong communication and client-facing skills • Maintained performance under high-pressure environments During that period, I was actively developing my expertise and exploring the IT ecosystem.
Responsable des ventes
Krëfel NV
mars 2018 - oct. 2021
3 ans 8 mois
Evere, Belgique
• Advised customers on consumer electronics, IT equipment and home appliances • Analyzed customer needs and proposed tailored technical solutions • Achieved and exceeded monthly sales targets • Built long-term customer relationships through service-oriented support • Managed stock availability and coordinated with internal logistics teams • Handled after-sales service cases and technical product explanations
Formation
Sancta Maria Institute Secondary Education
CESS, Logistics, Materials, and Supply Chain Management
2013 - 2017
4 ans 10 mois
Education Sancta Maria Instituut – Flemish Education System Specialization: Secretariat, Languages, Sales & Logistics (7th additional year) Full-year logistics internship – Colruyt, Dassenveld site (Halle) • Stock management and supply flow operations • Experience in large-scale logistics center environment Technical foundation in Electronics (completed until 4th secondary year)
Portfolio
Refonte de l'Asset Management IT (+2000 assets) - Audi Brussels
Support IT N1 & N2 - Audi Brussels (5000 collaborateurs)
