Daniela Lopes Martins

Assistant Manager

Salary / Daily rate

Thornton Heath, UK

Freelance, open to permanent contract

Skills

Customer Care

Languages

English

About me

Intro

Experienced Assistant Manager with 4+ years in customer service and team leadership. Proven track record managing staff, handling payments, and delivering exceptional client service in multicultural environments. Trilingual professional (Portuguese, English, Spanish) ready to streamline your operations and enhance customer satisfaction.

Links

Work experience

CHAPLINS DELI LTD

Jun 2022 - Present

4 years 5 months

London Area, United Kingdom · On-site

Assistant Manager

Mar 2023 - Present

3 years 8 months

London Area, United Kingdom · On-site

Dealing with customers, making orders, serving customers and making delivery’s. Responsible with dealing with staff, Organisation and taking payments.

Assistant Manager

Jun 2022 - Present

4 years 5 months

London Area, United Kingdom · On-site

Customer service, employee management, account management and much more. Fluent in Portuguese and English, intememdiate Spanish.

Receptionist

Patricia AestheticsFreelance

Jul 2020 - Mar 2023

2 years 9 months

London, UK

Worked as a personal assistant/receptionist in the clinic, worked with dealing with the agenda, making appointments, dealing with clients and their problems, organising the agenda and anything to do with customer service and dealing with payments which required a lot of responsibility. It was portuguese, english and spanish clients, with whom i had to be able to communicate with.


Education

Croydon College

2018 - 2020

2 years 1 month

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