Danitta Phak

– Managed redesign/relaunch of public websites and intranet scope – Performed analysis and project framing, budget estimation, and planning follow-up – Participated in UX/UI workshops, planned workshops, and wrote specifications – Monitored development progress – Animated Scrum ceremonies (sprint planning, backlog refinement, sprint review) – Managed JIRA backlog and project tickets – Planned business workshops, wrote DEV tickets and user stories (description, acceptance) – Monitored developments – Wrote and executed test scenarios for testing and non-regression – Prepared and managed releases into production – Operated in an international context using English

– Provided IT consulting services with a focus on banking sector projects

– Managed Project YOGA: CDN/SG Merger, including migration of OCTROI ENT CDN source to BDDF target – Defined functional requirements (RGs) for source/target systems, conducting business/MOA & MOE workshops – Prepared, valued, and executed Static Certification (CS) – Prepared and valued Dynamic Certification (CD) – Coordinated data takeover for "Professionnels de l'Immobilier" (Real Estate Professionals) – Managed product discontinuation/denunciation: framing, needs gathering, costing, planning, and stakeholder coordination – Defined business needs, costing, and planning for source project/evolutionary maintenance – Coordinated Business/MOE teams – Prepared strategy, valuation, and validation of User Acceptance Testing (UAT) – Monitored Production Go-Live (MEP) – Analyzed and managed Level 3 incidents

– Managed electronic signature platform and document dematerialization processes – Analyzed and managed Level 2/3 incidents across all banking products (e.g., customer onboarding, consumer credit) – Produced reporting and monitored operational performance – Animated operational and functional committees with service providers – Analyzed business needs and wrote functional specifications for electronic signature platform – Managed evolutionary maintenance, UAT, and non-regression testing following evolutions – Monitored production releases – Redesigned existing document dematerialization processes and implemented a new application block for synchronous document acquisition – Coordinated and exchanged with Business, MOE, and external providers – Performed process analysis, wrote functional specifications, and reverse-engineered documentation – Executed tests: scenarios and components – Managed evolutionary maintenance and execution

– Managed the overhaul project for the Corporate Lending application (Crédits aux Personnes Morales) – Implemented Full Agile methodology: animated Daily Meetings, Sprint Planning, prepared and presented Demos – Wrote functional specifications, conducted business workshops, and performed reverse-documentation – Designed user interfaces (IHM) through collaboration with UX designers – Managed the product backlog, including writing acceptance criteria and user stories – Performed UAT and non-regression testing: wrote test scenarios and managed anomalies – Conducted cross-functional studies on workflow implementation for edition management (PDF composition, GED integration)

– Managed project for overhauling electronic invoice software for purchases: replaced existing provider (CEGEDIM), optimized accounting processes, corrected regressions, and implemented a supplier portal (EBPP) – Provided expert support to Accounting teams: conducted functional application testing, competitive intelligence on ERPs, prioritized requests, and led meetings with editors – Analyzed needs expressions and deliverables: CDCF, CDCT, Volumetry, target flowcharts, impact analysis with DSI, maintained regressions, and optimized business tasks – Led change management initiatives: animated business meetings and ensured active communication – Supported supervision of electronic invoicing: acted as an intermediary with the provider, managed JIRA, handled anomalies on SAP production incidents, reported monthly SAP data via BW, developed dashboards for the Purchasing department, and animated COPIL meetings – Supported Supplier Repository: created and maintained the SAP supplier base, managed workflows, and liaised with the Purchasing department

– Managed projects using Agile methodology – Conducted functional design: analyzed business needs, animated meetings, drafted specifications, wrote general functional specifications, and coordinated technical teams (internal and external provider) – Piloted functional User Acceptance Testing (UAT): managed UAT, prepared UAT books, and assisted with anomaly diagnostics – Monitored production release (MEP) and evolutionary maintenance – Led change management initiatives: wrote operating procedures and trained users on internal software (Lyon, Strasbourg, Paris) – Managed projects including: Design of a CMS website (Drupal), and Dematerialization of sales processes

– Organized international/national events and physical meetings – Managed event and associative projects – Managed human, material, and financial resources – Served as the primary contact for calls and emails – Managed the Manager's schedule and travel arrangements – Performed administrative tasks: ensured process compliance, planned and monitored reservations, and managed employee expense reports – Facilitated relations between partners and the project manager – Participated in international seminars and welcomed invited partners to France