Dark Shadow

 Developed and delivered a modern cybersecurity curriculum adopted by 100+ students, bridging academic theory and industry reality.  Authored comprehensive lab guides and secure network simulation modules, increasing student engagement by 20%.  Mentored students through live security capstone projects aligned with global best practices.  Collaborated with faculty to embed incident response and system security protocols into course design.

 Maintained 99.9% system availability by proactively monitoring and triaging security events.  Deployed a next-gen SIEM solution, improving threat detection and response time by 30%.  Led company-wide security awareness training, reducing human-driven incidents by 25%.  Hardened infrastructure configurations to close vulnerability gaps and achieve audit readiness.  Deployed Docker-based solutions that enhanced application performance and supported scaling across departments.  Managed and coached a team of 9, fostering a culture of accountability and technical excellence.

 Administered Microsoft 365 across departments and enforced robust security protocols, strengthening data confidentiality.  Engineered a tertiary backup solution that improved system recovery assurance and reduced business risk.  Modernized network infrastructure, cutting response times by 25% and improving end-user satisfaction.  Streamlined asset lifecycle management, slashing IT equipment loss by 40% and cutting costs.  Delivered technical support and in-house training that raised team productivity and tech fluency.

 Strengthened network security posture and achieved consistent SLA compliance across support tickets.  Diagnosed and resolved tier 1 & 2 technical issues, improving resolution speed by 30%.  Led network upgrade projects that enhanced reliability and reduced connectivity complaints.  Built a centralized IT knowledge base, accelerating issue resolution and on boarding.  Designed and led IT training workshops, increasing departmental tech capability.

 Built secure server environments for financial systems, ensuring end-to-end encryption and data resilience.  Enforced granular access controls and security audits, eliminating unauthorized data access incidents.  Collaborated cross-functionally to deliver on-time, stable releases under Agile development life cycles.  Conducted QA testing, uncovering critical defects and improving release stability.

 Engineered residential gateway architecture, improving bandwidth allocation and endpoint protection.  Elevated network resilience and minimized packet loss through targeted infrastructure updates.  Resolved real-time connectivity issues, minimizing downtime for student housing networks

 Hardened network security by implementing advanced firewall and IDS solutions, reducing cybersecurity incidents by 25%.  Administered Windows Server and email services for 200+ users, ensuring 24/7 operational support.

 Modernized IT procurement strategies, saving 12% annually on hardware/software purchasing while upgrading LAN infrastructure.