David Chea

Business analyst au sein de Juridica, filiale de protection juridique de AXA France, sur différents projets structurants : - E-invoicing : mise en place de la réforme de facturation électronique dans les outils internes de Juridica - Espaces clients (web et app) : différents projets B2C, déclaration de sinistre en ligne, prise de rdv en ligne, choix d'avocat, double authentification etc… - Outil de gestion des juristes : simplifier et augmenter la productivité des collaborateurs (automatisation des modèles de mails, simplification des calculs de règlements, envoi automatiques de pièces jointes etc.)

Smart Operations & Maintenance (Smart O&M) is a digital tool that aims to enhance operational efficiency of B2B energy services from ENGIE Group. It is a solution that gather the most value added features : Buildings and equipments technical supervision, Field service management (FSM), predictive maintenance, BIM, BI & reporting... • Analysis of customers needs & operational constraints • Definition of strong value added use cases for business and standard implementation models • Definition of customer success criterias regarding to deployment projects • Risk analysis • Manage, steer and support deployment projects based on the solution features to answer customer business challenges by bringing value-added • Ensure quality of deliveries • Train the adoption teams • Carry the design and validation of new features

24h/24 and 7d/7, the Air France Operations Control Centre (OCC) coordinates all flights operated by Air France and its partners and can quickly decide on the appropriate action to be taken in case of incidents. These activities are made on regulations tools that collect all necessary data from many operational systems within and outside AF OCC. - Stakeholder liaison - communication between various parties to build business requirements for new innovative system - Planning, managing and running workshops, interviews and prototyping sessions in order to define requirements for clients - Delivering user information to the development teams, producing high-level & in-depth requirements specifications - User Acceptance Testing management and writing test scripts - Driving product delivery and functionality - Providing training and production of reference documentation for new systems

Crew mobile Pilot is an application that aims to facilitate and modernize Air France pilots schedule planning, and is a way of communication between the company and pilots. This application is accessible via Ipad and internet navigator.