David Fernebok

IT infrastructure and system manager for a player in food distribution (Mestdagh/Intermarché Belgique): – Management of IT infrastructure project – Management of IT infrastructure supplier – Management of the IT infrastructure of 2 administratives bases, 2 warehouses and 83 general food stores – Management of the helpdesk team and the system administrator team (with hands-on) – Member of the DSI

– HPC Wallonie renewal coordination (budget of 10 Mo €) (HPC: High Performance Computing, Supercomputers) – Projects management – IT Budget management – IT & HPC team activities coordination – All of IT and HPC processes management (with documentation and ISO 9001 certificate renewal) – IT and HPC meetings animation – IT domain with new architecture redesign with modernization with partner (phase one project, 2022) with releasing (phase two, 2023)

For Renault Retail Group (Renault Official retailer), Belgium and Luxemburg, including concessions (and partners) with garages: – IT manager and technical support (administrative and workshops) – Member of the management/executive committee with participation in codir meetings – IT budget management – IT projects management – Suppliers management – Procedures, workflow and process designing. – Local IT security manager

For a technical design company that support its customers in projects implementation – Project feasibility – Process and procedure design (internal mainly) – Internal business development design for the IT/OT support department (design for prospective customers) – Software implementation analysis (both internal and external)

– IT local support team management over the world (Belgium, USA, Canada, Norway, Nederlands, China, Malaysia and Australia) (+20 people) – Management and support of infrastructures, systems and networks – Be the interface between the global data centre or local IT vendors and EverZinc. – ITIL process and procedure implementation with best practices, – System administrator (access, end-users accounts management, troubleshooting, implementation...), – Managing projects with a global view while being able to identify areas for improvement throughout the IT perimeter,

People and services management by supplying the expertise. Connectivity: Detached to the client Ixelles town as team leader and IT manager assistant expanded and more 50 buildings: – Helpdesk lv1 team leader (3 people) and helpdesk lv2 coordinator (5 people) with coaching. – Replacement the IT manager for current affairs and emergency decisions – ITIL process and procedure implementation with best practices – Supporting the level 3 (system admin) during firing period (access, end-users accounts management, troubleshooting, implementation...).

– Manage the Debian virtual servers (SaaS) and NAS. – Prepare the migration of the internal virtual servers from Linux to Microsoft 2012 R2. – Internal support and IT administrative management.

for Albemarle Europe Procedure, processes and helpdesk reorganization

for Sibelga ICT logistic manager, system administrator and support 3rd level

for BNP Parisbas Luxembourg Support 3rd level: complete end users support and ICT park management team