Deborah Kunaka

Administrative Assistant

Salary / Daily rate

Harare, Zimbabwe

Freelance, open to permanent contract

Skills

Customer Care

Languages

English

About me

Intro

Detail-oriented administrative professional with 8+ years of back office and support experience. Proven expertise in processing 200+ daily communications, coordinating operations, and maintaining 100% accuracy in financial reporting. Ready to streamline your business operations with exceptional organizational skills and customer service excellence.

Links

Work experience

Back Office Assistant

PiTech Services

May 2021 - Dec 2024

3 years 8 months

Union, NJ, USA

- Coordinated work orders and scheduled technician appointments efficiently to meet client expectations - Provided administrative support by organizing paperwork and data entry for accurate record-keeping - Communicated effectively with vendors and clients to resolve issues promptly to foster good relations - Managed inventory and restocked supplies to ensure smooth office operations - Scheduled and coordinated service appointments ensuring timely response to customers’ needs

Office Support Assistant

Novell

Mar 2016 - Dec 2020

4 years 10 months

Harare, Zimbabwe

- Processed an average of 200+ emails per day, ensuring accurate information dissemination and timely responses - Assisted in the preparation of financial reports and budgets, ensuring 100% accuracy and timely submission - Communicated with clients and vendors representing the company in a professional manner - Effectively engaged with coworkers to provide excellent customer service - Assisted with data entry and document creation, ensuring accuracy and organization - Manage office supplies inventory and placed orders where necessary - Maintained confidentiality and handled sensitive information with discretion and professionalism

Swimming Instructor

Swimrite Swimming School

May 2016 - Dec 2016

8 months

Pretoria, South Africa

- Enforced safety regulations and provided corrective feedback to swimmers during lessons - Demonstrated patience and effective communication while working with learners of varying abilities and ages to assist the main instructor and engage with students

Internal Basketball Coach

Nelson Mandela University

Feb 2015 - Jul 2015

6 months

Gqeberha, South Africa

- Guided players and provided feedback to enhance skills and performance - Set an example as a mentor and role model motivating players to embody principles such as sportsmanship, dedication and hard work. - Developed game plans and training programmes to improve player performance, team dynamics and game strategies - Led team to USSA tournament in Cape Town beating out Eastern Conference competition


Education

Nelson Mandela University

Bachelor of Commerce - BCom

2011 - 2015

5 years

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