Déborah Tchibozo

💌 CRM / Marketing Digital / Salesforce

Salaire / Taux journalier

Bangkok, Thaïlande

Freelance

À distance uniquement

Expertises

Salesforce Marketing CloudCRMStratégie MarketingEmailingCampagne de CommunicationGo-to-marketKlaviyoStratégie de marqueIASalesforce Cloud ServicesTest & QARequêtes SQL

Langues

AnglaisFrançaisEspagnol

À propos

Introduction

5x certified Senior Salesforce Consultant with expertise in Marketing Cloud and omnichannel automation. Currently driving digital transformation for Fortune 500 clients at KPMG including Renault and Sanofi. Specialized in personalized campaign deployment, advanced segmentation, and marketing process optimization to maximize ROI.

Liens

Expérience de travail

KPMG France

juin 2023 - Présent

3 ans 5 mois

Paris, France

Senior Marketing Cloud Consultant

sept. 2024 - Présent

2 ans 2 mois

Paris, France

Clients: Opella (formerly Sanofi), Renault (automotive), Polygone shopping centers (retail / commercial real estate), Netinvestissement (financial investment), Axereal (agri-food), Groupe Hueber Assurances (insurance brokerage), Mobilier de France (retail / furniture) - Supporting businesses in the design and execution of high-performing digital marketing strategies. - Deploying personalized omnichannel campaigns and automating marketing processes to maximize customer engagement. - Expertise in data management, and advanced segmentation to optimize campaign performance. - Training and supporting teams to ensure full proficiency of the platform and its features. - Continuously optimizing marketing processes and outcomes through an analytical and results-driven approach.

Salesforce Consultant

juin 2023 - oct. 2024

1 an 5 mois

Paris, France

Project Management :​ - Producing deliverables under the supervision of a dedicated project manager.​ - Supervising and delivering a simple project. ​ - Handling the project scope and customer relationship management.​ Solution Configuration :​ - Screen and functionnalities configuration following the best practices.​ - Contributing to the adoption of the solution by the client and its future users.​ ​Business Development :​ - Assisting in building a solution tailored to the client’s needs.​ - Gathering client’s feedback to help establishing a trusted relationship with the client.​

Project Manager

Little less Conversation

févr. 2020 - oct. 2021

1 an 9 mois

Paris Area, France

- Digital projects coordination: development of websites and AR apps, branding creation and development for various clients including Weber, Intel, Neff, Electrolux. - Strategy and launching of the hideas program for Haier France, a communication campaign aimed at promoting young & eco-friendly start-ups via Haier's communication channels: meeting with more than 200 young entrepreneurs, implementation of commercial partnerships with thirty of them and images and videos production for a group of 7. - Social media communication strategy development. - Customer management, coordination between internal teams and service providers, planning, quotes and brief drafting, management of a team of 2 trainees.

Advertising & Editions Assistant

Louis Vuitton

janv. 2019 - juil. 2019

7 mois

Paris Area, France

- Assisted the Advertising Manager in the development of all print communication campaigns (briefing, product sourcing within the House, logistics) and post-production follow-up (images editing, engraving). - Assisted the Editions Manager in the creation and production of LV The Book, a 100-page magazine produced in-house and sent to clients twice a year (follow-up with creative agency and redaction team, photoshoots, post-production and printing).

Project Manager

Melon Rouge Agency

févr. 2017 - juil. 2018

1 an 6 mois

Phnom Penh, Cambodge

- Planned, led and executed creative projects for clients such as BRED Bank, Jotun, PSI International, Alila Hotels, World Health Organization. - Conducted designer briefing and supervision, client presentation, and online/offline implementation for a local condom brand seeking to build a one-year nationwide communication campaign. - Performed market study analysis, communication strategy, event planning, collaterals design supervision and production (digital & print channels) for the first French brand of caviar in Cambodia which led to the acquisition of 70 new clients in 3 months. - Overall management of 5 main accounts simultaneously: budget and schedule management, supplier scouting, production coordination, risk analysis.

Business Developer and Sales Executive

BRIDOR

janv. 2016 - juil. 2016

7 mois

Phnom Penh, Cambodge

Launched and developed the sales for the official distributor of a French industrial baking company in Cambodia. 
 - Creation of clients’ portfolio of more than 70 hotels, restaurants and supermarkets
 - Handled logistics and clients follow-up.

Customer Relations and Event Planning Assistant

Vacheron Constantin - Branch of Richemont International S.A.

mai 2015 - juil. 2015

3 mois

Hong-Kong, Hong Kong

Assisted in the Client Marketing department in the Asia-Pacific office of a luxury watch manufacturer. 
 - Supported the implementation and execution of marketing projects: data consolidation, event management (300 guests), communication with clients.

Sales Assistant

Sud Express

mai 2014 - mai 2014

1 mois

Région de Lille, France

Provided extensive customer service, processed payments, and contributed to achieving team budget.

Intern

Chi Lin Technology

juin 2013 - juil. 2013

2 mois

Magong, Îles Pescadores, Taïwan 880

Conducted research about the fog lamp market.

Customer Assistant

TOP CHRONO BENIN

mai 2013 - mai 2013

1 mois

Cotonou, Bénin

Customer Assistant in a company providing international express mail services in Cotonou, Benin. Handled the reception counter.

Hostess

Air France

juil. 2012 - juil. 2012

1 mois

Bangkok, Thaïlande

Assisted customers from the check-in desk to the boarding gate and engaged in preliminary airline work at Bangkok Suvarnabhumi Airport.


Formation

The University by Reej

Formation Consultant Salesforce

2023 - 2023

4 mois

IÉSEG School of Management

Master's degree

2015 - 2019

3 ans 11 mois

Sophia University

Master’s Degree in Tokyo, Japan

2016 - 2017

2 ans

IÉSEG School of Management

Master Grande Ecole

2015 - 2017

3 ans

The Chinese University of Hong Kong

Bachelor’s Degree

2014 - 2015

2 ans

Université catholique de Lille

Bachelor’s Degree

2013 - 2014

2 ans

Université catholique de Lille

Bachelor’s Degree

2012 - 2013

2 ans

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