deborah victor

Client Services Associate

Salary / Daily rate

Warsaw, Poland

Freelance, open to permanent contract

Remote only

Skills

Customer CareConfluenceCustomer SuccessMarketing Strategy

Languages

English

About me

Intro

Client Services Associate with 3+ years of expertise in business development and customer relationship management. Proven success in optimizing logistics operations, reducing cancellations, and managing sales pipelines for revenue growth. Specialized in stakeholder engagement and cross-functional collaboration to drive client acquisition and retention.

Links

Work experience

Client Services Associate

Clearlight Insights

Jun 2025 - Present

1 year 5 months

Developing and implementing strategies to acquire new clients and business opportunities. Building and nurturing relationships with key stakeholders and clients. Identifying market trends and exploring new business avenues. Managing the sales pipeline to ensure steady growth in revenue. Collaborating with internal teams to ensure the successful execution of projects.

Taskrabbit

Apr 2022 - Jul 2025

3 years 4 months

Task Logistics Representative L2

Apr 2023 - Jul 2025

2 years 4 months

Collaborating cross-functionally with Customer Support and other teams. • Developing strategies to optimise the use of available resources to obtain the best results in fulfilment through intervention. • Building and establishing relationships with taskers by being directly presented with their insights and experience using the platform. • Analysing client requirements and providing customised logistics solutions. • Performing regular logistics processes to identify low supply areas, improve supply operations and minimise cancellations. • Taking part in multiple projects and proving excellent time-management skills and attention to detail. • Adapted well to a fast-paced working environment.

Task Logistics Representative

Apr 2022 - May 2023

1 year 2 months

Warsaw, Poland

Skills: Client Services · Multitasking · Analytical Skills · Communication · Microsoft Office · Oral Communication · Slack · Customer Success · Escalations Management · Zendesk · Teamwork · Skilled Multi-tasker · Customer Support · Build Strong Relationships · Customer Experience · Customer Service Management · Customer Service

Entrepreneurship

Self EmployedFreelance

Feb 2020 - May 2023

3 years 4 months

Skills: Client Services · Multitasking · Analytical Skills · Communication · Oral Communication · Social Media · Skilled Multi-tasker · Customer Support · Build Strong Relationships · Customer Service Management · Customer Service

Customer Service Representative

Cineworld Cinemas Ltd

Jul 2021 - Mar 2022

9 months

Poland, ME 04274, USA

Skills: Client Services · Multitasking · Analytical Skills · Communication · Microsoft Office · Oral Communication · Social Media · Customer Success · Teamwork · Skilled Multi-tasker · Customer Support · Build Strong Relationships · Customer Experience · Customer Service Management · Customer Service


Education

Uniwersytet Civitas

Bachelor's degree

2020 - 2023

3 years 5 months

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