Değer Taşlardan

• Proactively scouted lucrative business prospects within the dynamic finance and fintech ecosystem, harnessing strategic partnerships, fostering collaborations, uncovering untapped markets, identifying niche customer segments and driving innovative new product design initiatives, • Crafted and implemented a revolutionary transformational roadmap, propelling a traditional incumbent bank into the forefront of agility, technology-driven operations and ecosystem integration, seamlessly aligning with the disruptive ethos embraced by neobanks and challenger banks, while leveraging cutting-edge fintech solutions and fostering innovative partnerships, • Orchestrated the commercial arm of a comprehensive digitalization transformation initiative, spearheading pivotal projects encompassing core banking system upgrades, digital channel optimization and the establishment of a robust data warehouse infrastructure, ensuring operational excellence and future-proofing the bank's digital capabilities, • Pioneered data-driven product management by unveiling critical insights across the product lifecycle, bolstered by robust forecasting capabilities, to drive strategic outcomes and operational excellence.

• Led a growth strategy for energy, logistics, healthcare and food sectors, performing market researches, analyzing competitive landscape, prioritizing opportunities and outlining go-to-market strategies, • Created a market-leading Tableau analytics system that tripled competitive insights through external data integration while synchronizing OYAK's KPIs with growth objectives, • Evaluated a country in regards of new investment opportunities and generated an investment climate report in order to plan for expanding the business, • Reassessed a portfolio company’s business strategy and operating model, conducted profitability analysis of its product portfolio and provided strategic recommendations to enhance portfolio performance.

• Established Revenue Assurance (RA) organization and operations in EnerjiSA Retail Sales company • Took an active role in Revenue Assurance Transformation program covering all E.on companies by providing detailed information about RA methodology fundamentals and initiating RA Maturity survey, • Acted as project lead in RA Tool Implementation Project, enabling the company to save $4,5M in revenue leakages, • Identified and prevented revenue leakage from all revenue streams covering more than 9,5M customers, worked with involved parties to fix leakage points, re-claimed lost revenue and ensured leakage-free future revenues, • Participated in and successfully delivered following critical projects; o SalesCo Strategy workshops which includes Search Conferences, Segment Market Research and Marketing Plan, o Profitability project aiming to track segmented profitability of EnerjiSA’s customer portfolio, o Competitive Intelligence project which improved Large and Mid-scale customer segment revenue by better understanding market dynamics and changing winning pricing strategy,

• Identified & prevented revenue leakage from all revenue streams for more than 20M customers and where identified, worked with involved parties to fix leakage points, re-claimed lost revenue and ensured leakage-free future revenues, • Led the Revenue Assurance Tool Replacement Project, enabling the company to save $2M in revenue leakages within one year, • Identified around $5M reporting misstatement, by implementing a crucial control function for Financial Statement Closing Process (SAP FI) regarding Prepaid Customer revenue, • Performed root cause analysis on the outputs of Revenue Assurance tools to identify and prevent revenue & subscriber impacting issues, • Maintained successful functioning of Revenue Assurance systems and reported to the management when revenue & subscriber impacting issues occurred, • Reduced bad debt ration by 20% by introducing Credit Bureau Integration Project, • Participated in the standardization of Global Revenue KPI and Cost Assurance multinational initiatives defining a methodology for reporting values among all Vodafone Operator Companies, • Took active role in Global FRITS Project, targeting the widespread use of roaming test calls around all Vodafone Operator Companies, as a result $100k in cost leakages were found and profit were increased accordingly, • Provided consultancy on Revenue Assurance to Vodafone North Cyprus through identifying current leakage points, risk areas and relevant controls,

• Acted as project lead on field during intensive analysis of Customer Management, Network & Provisioning Management, Rating & Billing Management, Finance and Partner Management processes at Türk Telekom Project for over 3 years and successfully delivered the project on time with high class quality outputs, • Led the assessment projects on revenue generating business processes for major clients in industries such as telecommunication, energy, banking, automotive, retail & wholesale, manufacturing and consumer products. Responsible for leading staff on field, reviewing work done, performing tests, coordinating communication with the client, • Conducted in-depth analysis of business processes to identify the control points and to test if they mitigate the associated risks, • Involved in IT Consultancy Project, “Performance Measurement Assessment for IT Infrastructure”, at Ankara Sigorta, • Performed in-depth evaluation of the governance and procedural business operations regarding Order-to-Cash processes at Xerox, • Managed business process assessment project covering all the operations in revenue chain at Autoliv, • Participated in the “Data Conversion Project” for British-American Tobacco (BAT). Companies: Türk Telekom, Total, İzgaz, Autoliv, Boyner, Beymen, Parsan, Noksel, Freudenberg, Koç-Fiat Kredi

• Assisted to establish the Quality Management Systems at GEFCO, the logistics subsidiary of Peugeot Citroen Group, • Analyzed, designed processes and procedures, and re-structured workflows based on ISO 9004, • Developed training materials regarding ISO 9004 structuring to ensure quality awareness within the company.

Helped implementing TPM goals of “zero defects, zero breakdowns, zero work accidents” through a newly defined concept for maintaining plants and equipment.