Delia Jones

Responsibilities • Personal Assistant to Chairman and Project Assistant to Overseas Projects Director. • Assist in compilation of Intellectual Property Rights (IPR) booklets prior to sale. • Create Asset Register and transfer into MS Access to allow full utilisation. • Create and maintain project plans and organise itineraries for Chairman and Directors. Achievements • Tracked project costs, resources and timings ensuring budgets adhered to at all times. • Compiled asset register to track full company assets for the first time. • Created IPR booklets.

Chief Operations Officer Scaled the company from startup to Multi-million € ARR, expanded into enterprise markets, and built the operational and product foundations for a communications‑driven SaaS platform serving regulated industries. Led cross‑functional teams across product, operations, analytics, QA, and compliance, and implemented data‑driven frameworks that improved delivery velocity, customer trust, and organisational scale. Chief Product Officer Led product strategy and delivery for an enterprise artificial intelligence solution, transforming onboarding, accelerating release cycles, and aligning the roadmap with the needs of large‑scale financial services and utilities clients. Introduced structured prioritisation frameworks and rebuilt product workflows to support bi‑weekly releases and cross‑functional collaboration.

- Full event management - Design and delivery of conference - Development of external networks

Responsibilities • Managing projects with full autonomy and accountability. • Managing IS project portfolio. Achievements • I.S. ERP system segregated successfully within 2 month deadline • Cost Savings - Roll out business process change - £200k p.a. Print/Mail 3rd party review –£250k p.a. • Standardised project governance tools and tracking process.