Delphine Chantôme

– Supporting diverse industries (SaaS beauté, fintech, nucléaire, retail, deeptech) on: – Tailored employee experiences aligned with culture and business goals – Transformations (reorgs, scaling) with a focus on human impact and performance – Operational excellence for agile HR service – Missions of people strategy & ops: compliance advise, leader support, employer branding, recruitment, compensation & benefits, team learning & dev, onboarding, culture, organizational support, performance management. – Tools: payfit, silaé, lucca, deel, figures, compwise, welcome to the jungle, teamtailor, Flatchr, notion, worklife... – Missions as HR advisor for AVA (social impact), Head of people PLANITY (Saas), JIMMY (Energy), WEFY Group (consultancy & recruitment firm), Lafabrique by CA (Crédit Agricole), Dorina (retail), currently Gourmey - Parima (cell cultivated meat).

– Managed a team of 1 HR admin/payroll and 2 HRBP, dotted line with Local HRBP (UK & RU). – Matrix organization: reported to Chief People Officer & worked with local C-level. – Scope: EMEA, META, Canada and Latam - around 200 employees & 200 consultants - 50 countries. – Context: company growth, structuration phase (people team from 4 to 50), change management & IPO - hypercare during pandemic. – Mission: set up of the international people ops & HRBP services, implement practices and policies in line with global guidelines to offer one people experience. – Rolled out local & global HR projects: salary review campaign, career path structure, performance calibration & review, OKR launch, people engagement, CSR (dei, gender equality, reporting), onboarding, offboarding, yearly budget & FTE plan. – Team Development with C-level & line managers: career review, training & development plan. – Local requirements & HR delivery (process & policies): PTO, payroll processes with ADP, working contract review, benefits plan, data quality in HRIS & tools, compliance, remote & H&S policies. – Business Partner with C-level, local leaders, direct HR referent for 100 people. – Animated regularly international workshops in remote. – Tools: Lucca, Workday, Tennaxia, Allshare, ADP, Mercer data, ATS Smartrecruiters.

– Scope: 80 employees in France (HQ & station staff). – Part of FlixBus GMBH (1500 employees). – Direct report to Country Manager, part of French exec committee - Functional with Global Chief People Officer. – Main mission: Design efficient HR processus & tools, by meeting the local needs and global alignment, taking care of the company culture, with strong focus on keeping high level of NPS. – Responsibilities: Management of HR team (4 people) and budget (Office Life manager, IT infra admin, Junior HR / Recruitment Manager and HR assistant). – Focus on Organization, Culture, Learnings & Knowledge, and People development & performance (OKR deployment, review cycle...) by working closely with line managers. – Continuously improvement on full employee cycle: recruitment, onboarding, employee survey, feedback review, salary talk, mobility, individual cases. – Implementation of Compensation (Tower Watson methodology grading) & Benefits Policy. – Compliance & Social dialogue: policies such remote, GDPR, company agreements, individual termination cases, employee representatives (DP & CSE: election, structuration and animation), Health & safety plan for station staff. – Reporting to HQ & Managing directors: recruitment plan, forecast, budget... – Payroll & contracts management and process. – Tools launch: absences, personal expenses, workday, ATS... – Support on Spanish entity set up & French Eurolines company acquisition (140 employees). – Tools: Lucca, Workday, Neovote, Tower Watson.

– Foodtech // ESS (Social Business) & B-Corp company. – Fast paced environment: from 60 to 140 FTE (FR, UK, BE, IT, GER, SPAIN) in 2 years. – Direct report to CEO - part of the Executive Committee. – Main responsibilities: Set up and management of a HR team (2 people). – HR tools & processes implementation to scale the organization: hiring, absence management, probation period management, comp policy, promotion... – International Recruitment on all functions (tech, support, business, operations...). – Compliance: international new entity set up, social legislation, labor contract follow-up, employee representatives, termination... – HR development projects: review process, company values, employer branding, onboarding, OKR, remote policy, CSR launch (B CORP certification), employee survey, side projects program. – Supervision of HR administrative topics. – Payroll (France and Belgium scope) & European HR Forecast. – Challenges: Create HR function & manage the recruitment plan of 50 people on my own within one year, then structure and nurture HR culture with a team in a holacracy environment.

– Digital marketing & communication agency, specialized in community & influence program (key accounts: Xbox, Samsung, Puig, Peugeot...). – In charge of HR and Office Management / IT team within a fast-paced environment (25 to 100 FTE in 2 years). – Main tasks: Recruitment (process, sourcing strategy, set up of ad hoc consultants team, interview training, employer branding & campus partnerships). – People development - average of 80 people. – Legal & admin: working contracts, payroll, termination, employees representatives support, corporate legislation, entity creation. – Team organization & tools. – Culture care: internal communication and team events. – Management of an Office / HR admin manager and IT admin provider. – Challenges: Using creative sourcing strategy to recruit on brand new & penury positions such as community manager, social media, digital designer, project manager. Set HR strategies adapted to various economic phasis: growth, economic plan, integration to Hopscotch global comm group.

– Audiovisual and Digital Content Event. – Mission: Part of business development team: closing deals with visitors & participants.

– Outdoor advertising. – Mission: In charge of coordination with media partipating to the prize, and support the communication team on the logistics part of the event.

– Main tasks: Update and translation of technical document resources. – Knowledge management. – Follow up of the new certification.

– Group of online travel agencies: karavel.com, promovacances.com, tati-vacances.com. – Main tasks: PR & agencies management (corporate & product communication). – Partnerships online & offline management. – Print project management for stores. – Internal communication. – Recruitment fair.