Delphine Mussard

Sustainable Governance & IT Convergence Specialist

Salaire / Taux journalier

Paris, France

Freelance

Langues

AnglaisEspagnol

À propos

Introduction

CSR & IT Convergence Specialist with 20+ years experience in project management and strategy. Led mission-driven company transitions, ISO standard development, and cross-functional transformation projects. I help organizations accelerate twin transformation through strategic roadmaps, governance frameworks, and change management expertise.

Liens

Expérience de travail

Sustainable Governance Expert

Groupe AFNORFreelance

juin 2025 - Présent

1 an 5 mois

🔹Contribution to the ISO/TC 309 "Organizational Governance" working group, for the ISO 37011 draft standard on purpose-driven organizations.

Independent Consultant, Trainer and Facilitator

Equation EntrepreneurialeFreelance

juin 2025 - Présent

1 an 5 mois

🔹 Strategic and operational consulting to ➡️ Enhance organizational resilience and ➡️ Accelerate sustainable & digital transformation: 🔸 Structuring sustainable governance 🔸 Implementation of accountability mechanisms (1) 🔸 Identification of relevant sustainability and digitalization indicators 🔸 Identification of key tools, processes, and skills for transformation (CSR x IT capabilities) 🔸 Development of strategic and operational roadmaps These recommendations are based on a preliminary assessment including: Evaluation of digital and sustainable maturity, risk exposure analysis, and identification of strategic opportunities. 🔹 Training & collective intelligence: 🔸 Facilitation of collaborative workshops to co-create CSR roadmaps 🔸 Methods for managing the digital and sustainable transformation (twin transformation) 🔸 Creation of synergies between CSR and IT departments 🔸 Tools for measuring and enhancing sustainable engagement 🔹 Support services: 🔸 Preparation for ISO 26000 and Numérique Responsable certifications 🔸 Adoption of French mission-driven company status and implementation (1) Accountability mechanisms: systems for tracking objectives and impacts, evaluation and alert procedures, verification and audit processes, reporting systems, stakeholder engagement mechanisms

Consultante & formatrice indépendante RSE x IT

ITG GroupeFreelance

avr. 2024 - Présent

2 ans 7 mois

Student in IT Strategy Management

Mines Paris - PSL

sept. 2023 - déc. 2024

1 an 4 mois

🔹 Sustainable and IT Transformation: Professional thesis on the challenges and methods of integrating sustainable/extra-financial data into information systems: 🔸 Strategic and operational approaches and perspectives 🔸 Highlighting essential digital capabilities for sustainable transformation 🔹 Information Systems (IS) Management and Digital Transformation Implementation: 🔸 Aligning IS with corporate strategy 🔸 Performance optimization 🔸 Process structuring & optimization 🔸 Anticipating major IT developments 🔸 Digital marketing 🔸 Business models and innovation 🔸 Collective intelligence methods (design thinking, C-K method) 🔸 Change management Training delivered in partnership between Mines Paris PSL & Paris Dauphine PSL University.

Tutélaire

janv. 2002 - août 2023

21 ans 8 mois

Mission-Driven Company Referent

nov. 2020 - août 2023

2 ans 10 mois

🔹 Corporate Sustainable Transformation: 🔸 Structuring the roadmap 🔸 Briefing and facilitating the mission committee 🔸 Co-writing the mission committee report 🔸 Managing relationships with the Independent Third-Party Organization 🔸 Contributing to internal communications on purpose/mission/sustainable development topics 🔸 Facilitating #ClimateFresk workshops 🔹 Development of Common Frameworks for Mission-Driven Companies: 🔸 Co-facilitation of a working group within the Communauté des Entreprises à Mission (2021/2022) 🔸 Expertise sharing (White Paper for Mission Managers)

Head of Communications

janv. 2015 - déc. 2020

6 ans

🔹 Corporate and Brand Communications Management 🔹 Strategic Cross-Functional Project Management (document management, digitalization, change management) (see details ⬇️) 1️⃣ Communications Management: Communications strategy definition and implementation & team management. 🔸 Brand identity redesign > Heritage enhancement, modernized expression, consistency across all materials (graphic and editorial guidelines) 🔸 Creation and management of the tutelaire.fr corporate website evolution > Institutional presence > Brand awareness driver > Acquisition 🔸 Implementation of expert positioning strategy in long-term care insurance > Professional media relations > Multi-channel B2B // B2C content strategy centered around wikidependance.fr (brand consistency, channel optimization, performance measurement) 🔸 Design and management of direct marketing campaigns > Integrated customer journey: documentation, personalized quotes, post-subscription package 🔸 Creation of a corporate social network > Strengthening connections with voting sections, fostering mutual spirit 🔸 Design and management of events (e.g., general assemblies, centennial celebration) 2️⃣ Cross-Functional Projects: 🔸 Document process transformation (+500k contribution statements/year) 🔸 Digital project scoping (e.g., secure customer portal) 🔸 Change management (reorganization and evolution of jobs/roles) >Impact assessment & cultural evolution, training programs, collective intelligence workshops (deliverable: best practices white paper), communication plan & key messages 3️⃣ Operational Skills: 🔸 Tender management (creative agencies, web providers, collaborative or customer relationship digital solutions, printing services, internal document production chain equipment...) > Needs analysis, vendor selection, implementation management

Editor-in-chief

juin 2002 - déc. 2020

18 ans 7 mois

Quarterly magazine sent to policyholders. Circulation : 350 000 copies. Representing the company at the French Federation of Specialized Press and other organisations.

Communications and Supporting Functions Manager

janv. 2006 - déc. 2015

10 ans

Content production management. Event management. Tender management. Management of communication and other supporting functions teams.

Communications Manager

janv. 2002 - déc. 2006

5 ans

Content production management. Event management. Team management.

Communications Coordinator

Orange

juin 2001 - oct. 2001

5 mois

Short term contract (Manpower) Implementing new tools to develop recognition of call center seat rental solutions among Orange B2B salesforces. Organising local events to present the solution to small businesses.

Public relations & event coordinator

OCP Repartition

janv. 2001 - mai 2001

5 mois

Short-term contract (Adecco Cadres). Coordinating public relations and organising the participation of the company at Pharmagora, pharmaceutical industry tradeshow (384 sq meters booth - budget : 245 k€).

Marketing communications coordinator

Moeller Electric

juil. 2000 - déc. 2000

6 mois

Short-term contract (Adecco Cadres) Highlighting the synergies between Moeller Electric and Felten&Guilleaume after the merger : - designing public relations initiatives towards key-account customers (budget : 30 k€) - organising the participation of the company at Elec tradeshow (390 sq meters booth - budget : 290 k€)

Marketing project manager

Aztec Radiomédia

déc. 1999 - juil. 2000

8 mois

Exploring the opportunity of marketing a « Low Power FM » service to event producers and local communities.

Marketing Communications Coordinator

Groupe AB

févr. 1997 - déc. 1999

2 ans 11 mois

Promoting internationnally the TV & feature films catalogue of the company - developing press relations (Variety, THR, TBI, KidScreen, Animation Magazine etc.) - developing marketing materials (leaflets, showreels/trailers, website) - organising the participation of the company at MIPCOM, MIP TV, MIF etc. - submitting feature films to international film festivals (films selected in Berlin, Sundance, Venice etc.)


Formation

Université Paris Dauphine - PSL

Mastère spécialisé

2023 - 2024

1 an 4 mois

Mines Paris - PSL

Mastère spécialisé

2023 - 2024

1 an 4 mois

University of Cambridge

Short course

2023 - 2023

4 mois

EDHEC Business School

Master

1994 - 1997

4 ans

Lycée international des Pontonniers (Strasbourg)

1992 - 1994

3 ans

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