Denise Truong

Are you looking to: - Support the growth of your employees within your organisation ? - Reduce your staff turnover ? - Increase your teams’ efficiency and sales performance? We design EXCLUSIVE training programs to bring you and your teams toward the Future of your company. With the world class tool of the Process Communication Model® (PCM), you will learn how to bridge communication gaps & infuse trust across your organisation.

We are 5 experts ready to offer local startups a launchpad for project with sustainable interest. We focus mostly on Short Supply Chain, Food Makers and Waste management. Our mission is to bridge Sustainability and Profitability in Vietnam and APAC region. If you are passionate and ready to take on the Environmental, Social and Governance challenge, contact me.

idoko supports entrepreneurs and SMEs in Vietnam to leverage their productivity by capitalising on Human Development. With an innovative approach, we deploy tailor-made corporate programs to upskill your collaborators, foster communication and align vision at every level of your organisation toward a sustainable growth. To address your challenges, we glocalise our international expertise in consulting, coaching, training and design. We use innovative tools and methodologies, like gamification, that will fully engage your managers to learn and understand their environment. idoko is an international consulting firm based in Vietnam, France and Israel.

CMA CGM logistics is the logistics arm of CMA CGM group. Based in 72 countries across the world, CMA CGM logistics offers door-to-door solutions by sea, air, road and rail freight.  Generate more than USD21,500 actual net profit in 8 months  Develop a new customer portfolio in the French and European community of Vietnam  Conduct the market study for CMA CGM group of the Roll-on/Roll-off project in Vietnam  Working on the implementation of Cargowise system in the intermodal department  Build up a supplier database for sea freight, airfreight and road freight transportation  Represent CMA CGM logistics at various networking events

Bansard international group is a 53 year-old international freight forwarder with a turnover of USD 200 million. With 60+ offices established in 13 countries, the group is considered as a human-size company focused on building tailor-made logistics and transport solutions based on customer needs. Bansard international group is the proud freight forwarder of global companies in textile, garments and accessories, construction materials, electronics, furniture, spas and retail. >>KEEP CLEAR COMMUNICATION - Develop strong interpersonal skills to maintain effective internal communication with 11 offices in China - Act as the key contact of overseas partners and offices >> IMPORT/EXPORT - Arrange import/export to/from China of general cargo, FMCG and dangerous cargo. - Handle temporary import under ATA carnet for exhibitions or under outward processing - Arrange end-to-end shipments on different services (from economic to express) >> LOGISTICS - Manage a 30CBM storage (in/outbounds, reports, discrepancies) in a non-bonded warehouse in Hong Kong - Manage a 20CBM storage (in/outbounds) in a bonded warehouse in France >> PROVIDE A DEDICATED CUSTOMER SERVICE - Develop and maintain a portfolio of 50+ companies - Assess the customer needs to offer tailor-made solutions by road, air, sea transport, warehousing and quality control services - Implement pro-actively KPIs and SOPs to enhance the customer service performance - Liaise with credit account manager to apply for credit terms - Coordinate with the stakeholders of the supply chain to ensure timely operations >>GIVE CROSSFUNCTIONAL SUPPORT - Liaise with the IT team to develop an EDI adapted to the customer’s ERP - Engage in the marketing content - Cooperate with outsourced partner to arrange product quality controls, product certification and factory audit - Confidently attend to professional fairs, visit customers and make cold calls

- Prepare PI and packing list of 15 orders in CIF or FOB terms - Source 36 different kinds of products - Organise and update inquiries and shipment control - Generate comparison sheets - Assist in administration duties (update clients account and the company liquid assets) - Worked both in English and Chinese