Denitza Gueorguieva

IAM Application Migration

Loss Prevention and Internal Audit

- Design process of a business verifying the identity of our clients and assessing their suitability, along with the potential risks of illegal intentions towards the business relationship. - Process Audit. Tacking control. Improvement. - Choice of indicators that can best explain customer bad rate (dpd, fpd, hfpl). - Contigency guidelines and reporting.

Health sector dentistry: - Business viability - Recruitement. - Operating Protocols.

- Responsible for monitoring processes, transfers and alerts gat_lynx, interacting with the Iberalbión team, the Savings and Payments departments. - Process of commitment points with Redsys, ensuring blocking and replacement of cards, inclusion of establishments in Rules to avoid major losses. - MCA, controls and reports of the area. Analysis of banking and specialist fraud cases.

- Preparation of reports of the area, monthly results and objectives. - Evaluation of the Telephone Platform team of deposits. - Objectives and compliance for the calculation of commission payment.

- Produce analyses of data extracted from banking systems databases in order to allow for adequate credit making by the departments responsible for the bank’s risk management. - Prepare and revise daily, weekly, and monthly reports as required by the bank’s credit policies in order to identify risk performance patterns of the different products and consequently take the necessary actions. - Facilitate the production of information by automating and proposing improvements to existing tasks as well as guaranteeing their future maintenance through their thorough documentation. - Manage quality control and reliability of information through a detailed review of the periodic update of the historical files of the databases as well as of reports and analyses prior to their distribution. - Provide support in terms of ad hoc production of reports and credit information analysis tools as required by the different risk management and operations departments responding to market, regulatory, and management demand.

- Lead the creation and implementation process for the dealer support team, reporting to the Commercial Management, and subsequently lead the team. - Design, revise, and stimulate continuous improvement of the operating processes related to the Sales Finance Department. - Record, calculate, and pay sales volume discounts as well as sales incentives earned by the associated dealers as a result of their respective sales. - Reconcile and pay the differences in sales incentives to the associated dealers in cases of errors in the recording of conditions in their credit plans. - Coordinate the implementation of changes in the commercial portfolios with the Marketing and Technology departments. - Calculate the sales incentives paid to the sales finance agents based on their achieved goals. - Verify the correct recording of dealer invoices in the accounting systems as well ensuring their payment. - Design and produce performance reports for the department and dealer network, as well as those required by the regional office. - Carry out the quarterly operational risk departmental controls. - Control the adequate storage of department records and archives and guarantee that the support documentation related to dealers is correct and accessible.

Buy and sell future options, through the use of technical analysis estimation methods for international financial market values.

Carry out tasks and manage accounting tools for the financial accounting department.

Provide logistics and customer service to the client IBM Spain.

Carry out planning and control tasks via Visual Basic programming, as well as evaluating the entity’s results.