Diane Exposito
Senior Operations & Strategy Consultant
Salaire / Taux journalier
Paris, France
Freelance
Peut venir sur site
Expertises
Langues
À propos
Introduction
COO & Co-founder with proven expertise in scaling DTC ventures and driving operational excellence. Successfully built Nalkaå from ground up, led fundraising rounds, and managed 15+ cross-functional team members while optimizing key metrics (CAC, LTV, retention). Specialized in designing scalable processes, data-driven growth strategies, and end-to-end operations that transform startups into high-performing businesses.
Expérience de travail
Procurement & Ops
Enabling Procurement
janv. 2024 - Présent
2 ans 10 mois
COO & Co-founder
Nalkaå
sept. 2021 - Présent
5 ans 2 mois
Paris, France
Built and scaled a DTC health platform from the ground up, co-led fundraising efforts, and oversaw Ops and Growth. - Co-led successful fundraising rounds to support scaling - Managed 15+ cross-functional team members across supply chain, customer care, tech, and growth. - Built and optimized operations - Designed scalable processes & real-time dashboards (CAC, LTV, retention, contribution margin) to drive efficient growth. - Enhanced customer experience with onboarding flows and support processes
Lauréat Réseau Entreprendre
Réseau Entreprendre
juil. 2021 - Présent
5 ans 4 mois
Co-founder
AllMyKeto.comFreelance
janv. 2019 - oct. 2025
6 ans 10 mois
LION, Operation Track
Join Lion - TheFamily
oct. 2016 - oct. 2025
9 ans 1 mois
Junior Consultant
McKinsey & Company
janv. 2019 - déc. 2021
3 ans
Région de Paris, France
Operations Manager
Stootie
juil. 2017 - mars 2019
1 an 9 mois
Région de Paris, France
- Developed a successful partnership with the second largest French marketplace - Hired and managed a 4 staff Operations team - Created and implemented processes to improve suppliers’ quality and density across France , from on boarding to training them in to high performing assets - Monitored and analyzed key metrics to inform decision making: e.g., reactivity, offers per supplier, average revenue, profile scoring
Paris Operations Manager
Glovo
déc. 2016 - mai 2017
6 mois
Région de Paris, France
- Manage d Pari s operations and worked towards achieving high service quality standards - Developed and optimized processes: couriers’ on boarding , training and day to day management - Improved key metrics: decreased the CPO by nearly 5€; decreased cancellation rate from 12% to 0 2% within 6 months - Managed the 5 staff Live operations team handling customer service and dispatching - Made data driven decisions to find creative solutions to enhance Glovo’s operations
Project leader
Kialatok
janv. 2015 - déc. 2015
1 an
> Established new foreign cooking workshops for groups up to 12 > Promoted these classes through social media, newsletters and PRs > Set up the opening evening of the new workshop in Paris
Cloud Ecosystem Business Developer
IBM
janv. 2014 - déc. 2015
2 ans
Région de Paris, France
> Promoted IBM offers through developers workshops and IBM meetups > Presented IBM services to clients at incubator events and fairs, (eg. Paris Games Week 2015) > Organised the first startup activity at IBM Business Connect event > Improved existing tools by creating new KPIs
Risk & Fraud consultant
IBM France
janv. 2014 - janv. 2015
1 an 1 mois
92270 Bois-Colombes, France
> Created presentations, wrote reports and gathered data on fraud with Risk & Fraud Director > Coordinated workshops to educate companies on fraud issues
Formation
Pontifícia Universidade Católica do Rio de Janeiro
IAG, Business
2016 - 2016
1 an
ESSEC Business School
Master of Science (MSc in Management), Entrepreneuriat / études entrepreneuriales ; Corporate Finance
2013 - 2015
3 ans
ESSEC Asia Pacific
Programme Core Track
2014 - 2014
1 an
ESSEC Business School
Bachelor's degree
2012 - 2013
2 ans
Lycée du Parc
Lettres et Sciences sociales
2010 - 2012
3 ans
Licences et certifications
Business Analytics Specialization - University of Pennsylvania
Délivré le : mars 2019