
Didier Hamers
Head of Product Strategy & Digital Transformation | Simplify complexity, drive partner success, scale for impact.
Salaire / Taux journalier
4970 Stavelot, Belgique
Freelance, ouvert au CDI
Expertises
Langues
À propos
Introduction
SENIOR EXECUTIVE & DIGITAL STRATEGY LEADER (30+ Years) highly experienced in driving complex digital transformation, B2B commerce strategy, and partner success within international and highly regulated environments. Proven ability to build and scale high-performing cross-functional teams, infrastructure, and operational processes to support significant revenue growth and commercial performance. "Simplify complexity, drive partner success, scale for impact." My expertise is centered at the intersection of executive leadership, strategic product enablement, and operational excellence: • Executive & Strategic Partner Management: Proven track record of engaging at the Board/Executive Level, serving as a senior thought partner to top-tier clients, major shareholders, and corporate leadership. • Platform & Commerce Strategy: Deep expertise as a Head of Product/Product Owner in developing and scaling critical multi-channel B2B/B2C commerce platforms (ERP/CRM/e-commerce, subscription management). • Leadership & Team Building: Skilled in leading international, multidisciplinary teams (spread across multiple European sites/countries), defining strategy, and managing P&L for digital and IT divisions. • Governance & Compliance: Extensive experience in IT governance, risk management, and regulatory compliance (GDPR, Cybersecurity), essential for safeguarding enterprise platforms and partner data. EXECUTIVE AND BOARD-LEVEL ENGAGEMENT • Senior Strategic Partner: Directly negotiated and maintained critical relationships with C-level executives (CEOs, Boards of Directors) and principal shareholders in major media and corporate groups (including Bayard Presse, Roularta, and Nethys). • Governance Role: Served as Vice President of Publifin (Group Nethys), gaining invaluable insight into complex corporate governance, shareholder relations, and high-level stakeholder management. • Complex Relationship Structuring: Demonstrated ability to structure and support complex partner and commercial relationships, managing high-stakes escalations and strategic long-term alignment. Global Mobility Note: Currently based in Belgium and fully open to relocation. Possessing a nomadic lifestyle mindset that supports working remotely and internationally.
Expérience de travail
Founder & Managing Director – Driving Strategic Digital Change
YowzaFreelance
janv. 2021 - Présent
5 ans 10 mois
4970 Stavelot, Belgique
• Post-Acquisition Strategic Consulting (2021-2024): Served as Interim IT Lead following the acquisition of Belgomedia by Roularta Media Group, ensuring continuity and operational stability during the high-stakes transition. • Complex System Migration: Piloted the complete migration of mission-critical IT/IS infrastructure and the transfer of all customer/subscriber data to the acquiring group's platforms. • Strategic Partner Success: Maintained operational systems for legacy teams and successfully managed the complete handoff of all technical assets, completing a complex strategic transition and ensuring partner success. • General Consulting: Provided broader consulting in strategy, organizational transformation, IT security advisory, and digital project management for various clients.
Founder and Director - Natural Cosmetics Brand
O'NaturalisFreelance
févr. 2022 - oct. 2025
3 ans 9 mois
4970 Stavelot, Belgique
• Built and scaled a B2C/B2B commerce brand from conception to market, including product formulation, sourcing, and network development. • Managed all facets of the operation: daily company management, growth of online communities, and full responsibility for B2C and B2B e-commerce platform performance.
Belgomedia S.A. / Bayard Presse (Europe)
juin 2002 - oct. 2021
19 ans 5 mois
Dison, Belgique
Head of Product Strategy & Digital Transformation
juin 2011 - oct. 2021
10 ans 5 mois
Dison, Belgique
• Strategic Leadership: Led and coordinated strategic digital initiatives across five European subsidiaries, driving innovation, alignment, and execution at scale for subscription and distribution operations. • Product Ownership & Growth: Defined and implemented the global strategy and roadmap for a portfolio of interconnected commerce products, managing both backend systems (ERP/CRM, billing, logistics) and customer-facing platforms. • Operational Excellence: Managed a multidisciplinary IT team and developers (internal and external) across five sites and four countries, utilizing Agile methodologies. • Revenue Optimization: Established and monitored KPIs to optimize customer retention, reduce churn, and ensure product alignment with business goals.
Lead, IT Operations & Information Systems
juin 2002 - mai 2011
9 ans
Belgium, Madrid, Baarn (NL), Paris, Cologne, Augsburg, Nuremberg, Toulouse, Bergen
• System Deployment: Directed the successful development and implementation of the initial multi-channel CRM/ERP, magazine subscription, and mail-order system foundation. • Infrastructure Management: Responsible for the global IT infrastructure supporting critical business operations across multiple European locations - Verviers (BE), Brussels, Baarn (NL), Cologne (DE), Nuremberg (DE), Augsburg (DE), Madrid (ES). • Team Leadership: Managed the IT specialists and developers responsible for the operational stability and security of the entire European IT environment.
GDPR Project Manager
Belgomedia S.A. / Bayard Presse Benelux
mai 2017 - janv. 2021
3 ans 9 mois
Dison, Belgique
• Defined, developed, and monitored the corporate GDPR compliance action plan. • Provided strategic advisory to the Data Controller and conducted staff training, ensuring data security and regulatory integrity for the commerce platforms.
Founder & Board Chair – Drop Events
Drop Events ASBLFreelance
janv. 2008 - déc. 2017
10 ans
Dison, Belgique
As Co-Director of the Drop’n Rock Festival, I led sponsorship, marketing, and overall event operations, managing the festival roadmap and coordinating with our French team in Saint-Dié-des-Vosges. This role allowed me to combine my passion for music with project management, cross-border collaboration, and strategic planning, delivering memorable experiences for artists and audiences alike.
Board Member & Vice President – Publifin / Nethys Group
Publifin SCIRL (ex-TECTEO)
juin 2013 - janv. 2017
3 ans 8 mois
• High-Level Governance: Served as Vice President of Publifin, the public holding company for the Nethys Group, active in Energy, Media, and Telecommunications. • Scale & Scope: The Nethys Group employed over 3,000 people with a total enterprise value close to €3 Billion, providing experience in overseeing strategic decisions within a large-scale, multi-sector environment. • Executive Relations: Gained invaluable insight into complex corporate governance, and the management of strategic relationships with major shareholders and top corporate leadership.
Board Member & Executive Committee Officer – Servidis (Social Enterprise)
Servidis SFS (Titres-services)
janv. 2010 - janv. 2017
7 ans 1 mois
Dison, Belgique
As Vice-Chair and later Secretary of the Executive Committee, I contributed to the strategic and operational governance of Servidis, a social enterprise active in Belgium’s domestic services sector. My role included board-level oversight, recruitment initiatives, and supporting the organization’s mission to promote ethical employment and community impact.
Belgomedia S.A.
sept. 1993 - mai 2004
10 ans 9 mois
E-Business & Prepress Manager
janv. 1999 - mai 2004
5 ans 5 mois
Prepress Manager
janv. 1996 - déc. 1998
3 ans
Graphic designer and person in charge for research in editorial data processing
sept. 1993 - déc. 1995
2 ans 4 mois
Co-Founder & Managing Partner – TD Think Different
TD Think Different sprlFreelance
sept. 1998 - déc. 2001
3 ans 4 mois
Verviers, Belgique
As Co-Founder and Managing Partner of TD Think Different, I helped lead the acquisition and management of a local printing company while developing innovative digital solutions for the publishing industry. I oversaw commercial strategy, client relations, and product specifications, actively contributing to the design and development of a custom CRM/ERP platform for magazine subscription management — later sold to Belgomedia, then the Belgian subsidiary of Bayard Presse and Roularta. I also managed daily operations of the printing business before selling my shares to focus on new professional opportunities within the Bayard Group.
Owner - Sales Manager
MultiServ
avr. 1996 - déc. 1998
2 ans 9 mois
Formation
YPIA
Certificate in Implementation of ISO 22716 Requirements – Good Manufacturing Practices (GMP), Good Manufacturing Practices (GMP) - ISO 22716
2024 - 2024
1 mois
Data Protection Institute
Data Protection Officer (DPO) Certificate - Renewal, GDPR
2021 - 2021
1 mois
Ichec Brussels Management School
Executive Certificate in Digital Strategy, Digital transformation
2017 - 2018
9 mois
Data Protection Institute
Data Protection Officer (DPO) Certificate, GDPR
2017 - 2017
1 mois
CNFCE (Paris)
Direct Marketing Training, Direct Marketing
2017 - 2017
1 mois
CEFORA
Scrum Methodology Training – Agile IT Project Management, Agile Project Management
2015 - 2015
1 mois
Formalia
Management Training & Individual Coaching, Management
2012 - 2013
1 an 1 mois
EASI
Lotus Domino Advance System Administrator training
2007 - 2007
1 mois
Talent Communication
Management Coaching & Resilience Training through Improvisation, Management
2006 - 2006
1 mois
André-Dumont Management Center
Performance Review and Appraisal Interview Training, Management
2001 - 2001
1 mois
Taleninstituut Regina Coeli (Vught)
Dutch
1998 - 1998
1 mois
CFPME Liège
Diploma, Financial Advisor
1995 - 1997
2 ans 1 mois
Haute Ecole ISELL Sainte-Croix
Bachelor, Mathematics and Economics
1990 - 1993
3 ans 1 mois
University of Liège
Bachelor’s Degree in Mathematics, Mathematics
1988 - 1990
2 ans 1 mois
Collège SFX1
1982 - 1988
6 ans 1 mois
Licences et certifications
Data Protection Officer (DPO) Certificate - Renewal
Délivré le : mars 2021
Data Protection Officer (DPO) Certificate
Délivré le : mai 2017
Direct Marketing Training
Délivré le : janv. 2017
Scrum Methodology Training – Agile IT Project Management
Délivré le : janv. 2015