Diego Hein
Customer Service Specialist
Salary / Daily rate
The Hague, Netherlands
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Multilingual customer service specialist with 10+ years of experience across finance, logistics, and immigration sectors. Proven expertise in customer success, digital marketing, and administrative support with strong communication skills in English. Ready to streamline your operations and enhance customer satisfaction through tailored support solutions.
Work experience
Visa immigration officer
VFS Global
Dec 2024 - Present
1 year 11 months
Netherlands · On-site
Skills: Customer Support · Customer Service · Communication · Customer Engagement · English · Customer Success · Sales · Customer Satisfaction · Customer Experience
Logistics Officer
Scania Production Nederland
Sep 2023 - Dec 2024
1 year 4 months
Horn, Netherlands
Skills: Reachtruck · English · Driver · Forklift Operation
Cashier
Dragonara Casino
Jun 2023 - Aug 2023
3 months
Malta · On-site
Skills: Communication · English · Customer Success
Customer Service Agent
Grant Thornton Ireland
Jan 2022 - Mar 2023
1 year 3 months
Dublin, Ireland
Skills: Online Advertising · Communication · Adobe Photoshop · Teamwork · English · Customer Success · VEGAS Pro · Administrative Assistance · Digital Marketing · Adobe Illustrator · Customer Satisfaction · Dreamweaver · On-call Support · Contact Centers · Customer Experience
Customer Service Specialist
debeatz.comFreelance
Jun 2020 - Dec 2021
1 year 7 months
São Paulo, State of São Paulo, Brazil
Customer support
Chef
Whetherspoons
Sep 2019 - Jan 2020
5 months
Dublin, Ireland
Skills: Teamwork · English · Customer Experience
Parliamentary Assistant
Assembleia Legislativa do Estado de São Paulo
Jun 2011 - Mar 2019
7 years 10 months
São Paulo, State of São Paulo, Brazil
Skills: Teamwork · Marketing Strategy · Administrative Assistance · Search Engine Marketing (SEM) · Online Marketing · Customer Experience
Logistics Assistant
Transllechi
Oct 2010 - Jul 2011
10 months
Mogi das Cruzes - Brás Cubas, Mogi das Cruzes - State of São Paulo, Brazil
Skills: Logistics Management · Customer Experience
Real Estate Salesperson
Even
Jul 2009 - Oct 2010
1 year 4 months
São Paulo, State of São Paulo, Brazil
Skills: Marketing Strategy · Logistics Management · Online Marketing · Customer Experience
Planning And Development Manager
HC Serviços Técnicos em Eletrica
Jul 2003 - May 2009
5 years 11 months
Mogi das Cruzes - Brás Cubas, Mogi das Cruzes - State of São Paulo, Brazil
Skills: Customer Experience
Education
Dublin Coding school
Associate's degree
2023 - 2023
4 months
Universidade Anhanguera São Paulo
Bachelor's degree
2016 - 2018
2 years 6 months
Universidade Anhanguera São Paulo
Bachelor's degree
2013 - 2016
3 years 11 months
Universidade Brás Cubas
Bachelor's degree
2006 - 2010
4 years 11 months