Dilek Ciplak

Skills: Executive Coaching · Business Coaching · Leadership Coaching · Leadership Development · Career Development Coaching

I am an ICF-PCC certified Executive & Leadership Coach with extensive experience empowering senior leaders and high performers to excel in dynamic, high-pressure environments. Specializing in leadership development and cultural transformation, I guide leaders in building executive presence, enhancing decision-making, and fostering organizational growth. With over 3000 hours of coaching, I work with C-suite executives and senior leaders across industries such as banking, fintech, and automotive to unlock their full potential and drive lasting change. I am experienced in leading senior leaders through transformations, improving team collaboration, and helping organizations achieve their strategic goals. My Services Include: Leadership Coaching for Senior Executives Confidence Building & Strategic Decision-Making Mental Fitness Coaching Team Alignment & Development Organizational Transformation Let’s connect and start your transformation: 📅 Book a discovery call: https://calendly.com/dilekciplak/30min 🌐 Visit my website: https://dc-elevate.com

As an Agile Coach at Booking.com, I leverage over two decades of experience in technology and leadership roles to empower teams and leaders in a dynamic, fast-paced environment. Trained by industry leaders like Michael Spayd and Michael Hamman, I bring expertise in integral coaching, leadership development, and organizational relationship systems coaching to support Booking.com in achieving remarkable outcomes. My role focuses on coaching people & teams, enhancing team collaboration, and fostering a culture of continuous improvement. By working with over 50-60 teams in partnership with Tech/Product Directors and team leaders (SEM/GPM and EM/PM pairs), we aim to instill an agile mindset and a continuous delivery culture across the organization at scale. I apply and teach a range of tools, techniques, and practices to coach & mentor teams to identify systemic and structural issues, and improve ways of working and delivery. I specialize in building confidence, developing relationships, and guiding strategic leadership, ensuring teams can maximize their impact in an unpredictable and complex world.

Founded and led Agile transformations and organizational change initiatives for 30+ enterprise clients in industries such as e-commerce, fintech, automotive, and financial services. Specialized in aligning Agile delivery with strategic goals, improving operational efficiency, and coaching leadership teams through complex transformations. Key Clients & Projects: Hepsiburada (E-Commerce): Led organizational agility assessments, improving operational efficiency by 20% and reducing cross-functional inefficiencies by 35%. JForce (Fintech): Directed multi-team Agile transformations, reducing project cycle times by 30% and enhancing process standardization by 25%. Ford Otosan (Automotive): Drove digital transformation, reducing defect rates by 15% and increasing deployment frequency by 20%. Allianz Insurance (Financial Services): Aligned Agile practices with business KPIs, improving operational efficiency by 22% and reducing governance overhead by 18%. HDI Insurance (Financial Services): Managed multi-million-euro transformation programs, achieving 20% cost savings and 30% productivity gains. Obase (ERP & Retail Analytics): Delivered ERP implementations, reducing deployment failures by 35% and improving accuracy by 20%. Certifications ICAgile Certified Professional - Agile Coaching ICAgile Certified Professional - Enterprise Agile Coaching (Trained by Michael Spayd & Michael Hamman) ICAgile Certified Professional - Agility in the Enterprise ICAgile Certified Professional - Coaching Agile Transitions Skills & Specialties Agile Transformation | Leadership Coaching | Organizational Change Management Strategic Planning | Stakeholder Engagement | Program Management Process Optimization | Cross-Functional Collaboration | Cultural Transformation

Oracle ERP Consultancy Team Management, Business Development Management, Project Management

As a member of PMO within an organization having composite matrix structure, managed different kinds of projects using PMI and CMMI based processes. Contributed to the development of a customized Project Management Methodology for the company.

Core Banking Application Development for Finansbank and Şekerbank