Dioline Falques

– Interim assignment within the IT division of Veolia Water France, supporting the transformation of project governance and portfolio management across a 300-application landscape serving 12,000 employees. – Assessed project management maturity and governance practices. – Redesigned decision-making bodies and approval workflows. – Implemented a common project framework and portfolio reporting. – Integrated Cybersecurity, Architecture and GDPR requirements. – Launched Agile / PMO capability-building initiatives. – Improved visibility across strategic projects. – Faster and stronger executive decision-making. – Better control of priorities, risks and delivery performance.

– Lead strategic projects to completion for a company with 170 staff and millions of euros in revenue. – Determine and define project scope and objectives, coordinate teams and stakeholders, and facilitate cross-functional steering committee meetings to launch projects on-time and on-budget. – Served as a liaison between all internal departments including marketing, product, support, top management, finance, and compliance to ensure the on time and on budget delivery of all projects. – Managed the implementation of European anti-money laundering directives to maintain compliance.

– Led a team of 10 product managers, designers, and technologists in the Givaudan Innovation Lab to facilitate projects for startups and built an AI recommendation engine prototype for fragrances.

– Created and launched the competitive and market intelligence unit to conduct market research and identify new business opportunities, verticals, and acquisition targets. – Launched the Ingenico Watch competitive intelligence platform and newsletter used daily by 400+ staff to provide internal knowledge on market shares and competitive intelligence in the payment industry. – Monitored and curated information from websites, magazines, newspapers, and corporate websites on commercial, regulatory, corporate, and competitor related news.