DIOP Daouda - Certified SAFe 6 POPM

- SMS Protect solution support: Value Added Service of Push SMS (A2P) Secure network against Fraud and Bypass, monetise all SMS traffic and increase A2P Revenue - Ensure KPIs for on-time implementation of projects are achieved, while strictly following the Orange network change management process - Trigger/manage Renewal/Recommitment projects by establishing direct channels with Customer Service Managers & other procurement teams - Maintain overall control of managed projects, priorities, financial performance, and utilization of digital tools - Coordinate task/work package distribution including delivery & activity prioritization to cultivate a collaborative and teaming environment - Manage 3rd party vendors and lively interaction with internal/external stakeholders to orchestrate delivery of implementation activitie

• Support operators in the strategic choices of their core network transformation and in the definition of integration and migration strategies towards the target architecture • Perform core packet network audits (SGSN, GGSN, MME, SGW, PGW,) of different suppliers • Review or design architecture design and sizing adapted to the needs and constraints of operators • Studies of HLD/LLD technical architectures documents for the core package network • Provide expertise and recommendations for network and technical solution architecture developments • Develop specifications for virtualized solutions and analyze technical responses to tenders, • Prepare test books and follow up on the acceptance for validation of a solution, • Provide operational leadership for projects in the field, • Participate in operator support studies and offerings for the evolution of 5G mobile networks to the next generation networks (Virtual EPC, soon 5GC), and on convergence with fixed internet access networks. • Analysis of technical architectures for Internal Orange projects and externally, follow-up. • Support build and run teams in deployment • Anticipate the evolution of different architecture solutions, assess the impacts of the introduction of a new architecture, • Study the impacts of cloud infrastructures (Iaas, Paas, Caas) on the continuous integration chain/continuous deployment and adapt the solution, • Ensure compliance with security rules in relation to dedicated teams.

• Installation and configuration of solutions on customers platforms (validation and production) • Create project-specific documents (test cases, user's guide, requirements documents). • Customer support during the validation phase • Ensuring the stability and reliability of the solution • Prepare and upgrade the solution when a new version is to be deployed • Provide training on usage of products and new features • Bringing your technical knowledge during the pre-sales phase and thus contribute to sales efforts • Travels (around 35% - 50%) • Scope Management as per Customer contract • Building relationships and rapport with the client • Developing deep understanding of the architectures to be put in place • Management of the project team • Participation in the project committee and facilitation of meetings with the client • Regular reporting to the customer • Managing multiple projects simultaneously • Internal reporting to management and board • Interaction with our R&D and Support Team • Handover to our Support Team when the project is delivered

Support of IT, IN & VAS O&M and Engineering entities. - Study of different business needs in term of information flow - Design and build the IT Infrastructure and information workflow ensuring optimum safety and development - Selection of various equipment (hardware, software ...) - Technology innovation (tools, network and telecom) - Develops, defines and performs design work and development of new VAS, as well as studies to improve existing services and Charging. - Conducts applied research studies, developed, analysis, testing, or implementation of innovative services - Analyses functional business needs and implements service solutions to best meet them - Ensures the organization, monitoring and validation of IT developments (IN / VAS included) - Participates in defining goals software development

- Analyze the performance of the IN platform and propose technical solutions to improve -Follow Technical developments in equipment and update documentation -Participate Deployment of new equipment: Technical revenue and integration -Propose Developments on configurations and recovery procedures -ensure Batch management alternatives on the IN platform -organizing Periodic follow-up meetings with the support

Consultant IT système d’information commercial d’un opérateur mobile sur les domaines Gestion Client (Customer Care/Billing, CRM, mediation, provisioning pour des services voix, data, prepaid/postpaid). Le SI est implémenté sur la solution Zsmart (ZTE)

Interface to customers and dedicated in babysitting project. Managing the requests from Sonatel and tracing the progress and take the responsibility of result, Follow and support daily and weekly report to demonstrate our work, coordinating with Sonatel (Orange) and organizing our resource to satisfy Sonatel.

• Repérer les évolutions technologiques et métiers • Prendre en compte les retours d’expérience des grands types de projet • Rédiger une étude d’opportunité / étude de faisabilité • Caractériser le contexte au lancement du projet • Construire l’organisation projet • Organiser la réunion de lancement du projet • Concevoir et rédiger les documents fondateurs • Rédiger l’expression des besoins clients, les cahiers des charges et les spécifications • Planifier les activités, les ressources humaines et les coûts • Identifier et mesurer les risques et le plan d’actions correspondant • Installer et faire fonctionner les organes de décisions du projet et Spécifier les contenus • Gérer la qualité / procéder aux tests • Définir le processus de Sécurité des SI et Former l’équipe de support sur les standards Orange • Piloter le processus de mise en production ou de lancement

ZTE Senegal AS1-PROJECT-Expresso Senegal North Africa Region, Div II Telecommunicaton Materials Company Regional Manager for Expresso Project, the third Telecommunication Operator in Senegal, Site acquisition to commissioning, Manages CDMA network Expresso Senegal, Transmission, Radio, BSS, and Power