Djibril Diop

Participation in the Agile Team: I am integrated into an Agile Team, contributing to multiple simultaneous high-value projects for SANOFI. I support the team by preparing fact packs, conducting benchmark analyses, and assisting in the sourcing process, negotiations, and RFPs . Our goal is not only to secure the best prices but also to ensure the highest quality. The scope of my work encompasses all Sanofi domains, including R&D, IT, Meetings & Events, APIs , and more. I thrive in a fully international environment, collaborating with diverse stakeholders across global teams. Management of Multiple Projects: Contract Management: I manage contracts with market intelligence service providers, ensuring optimal resource utilization and compliance with contractual terms. Supplier and Stakeholder Relations: Coordinating interactions between suppliers and internal buyers. Ensuring stakeholder expectations align with delivered services. RFP: Actively participating in various RFP stages, from needs definition to supplier selection and contract finalization. Process Analysis and Optimization: Organizing surveys among buyers to assess and optimize the use of market intelligence tools. Operational Support: Verifying the proper use of platforms and addressing any issues that arise during their utilization. Organizing and presenting webinars to over 500 buyers, ensuring clear communication and alignment on key processes and tools. Key Meetings: Coordinating meetings with suppliers to discuss performance, ongoing projects, and necessary adjustments.

Customer Service & Consultation: Greeted clients and provided personalized advice based on their needs and preferences. Product Presentation: Presented features and benefits of Rolex and Tudor watches, highlighting luxury craftsmanship and technical innovations. Sales & Negotiation: Managed the full sales process from initial contact to closing, ensuring customer satisfaction. Client Follow-up: Handled after-sales support, addressing client questions and maintaining high-quality relationships. Inventory Management: Assisted in stock management and inventory, ensuring product availability in-store. Visual Merchandising: Contributed to product displays and store layout to optimize customer experience. Continuous Training: Stayed updated on new products and technical specifications through regular Rolex training. Brand Standards Compliance: Ensured all operations adhered to Rolex’s quality, elegance, and prestige standards.

International Client Interaction: Managed inquiries from international clients, providing shipment updates, resolving delivery issues, and maintaining strong cross-cultural relationships. Shipment Tracking: Monitored goods throughout the logistics process using tracking systems, coordinated with carriers, and ensured on-time deliveries. Operational Reporting: Communicated operational needs to management through reports, performance analyses, and improvement recommendations to support strategic decision-making. Document & Records Management: Maintained and organized shipping documents, order records, and databases, ensuring accurate and efficient information management.