Daniel Issa
Business Sales Representative @ Bezeq | AWS Certified Cloud Practitioner
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Tel-Aviv, Israël
Freelance, ouvert au CDI
Expertises
Langues
À propos
Introduction
At Bezeq, our team focuses on delivering cutting-edge cloud, backup, internet, and telephony solutions to our business customers. With a deep understanding of AWS services, I contribute to the seamless integration of Bezeq's technical service to meet the dynamic needs of businesses. My role involves not just sales but also fostering exceptional customer service, ensuring that our solutions align perfectly with client requirements. My background as a Call Center Supervisor at Netvertise Ltd. has honed my skills in team management and working under pressure, allowing me to effectively lead and support my team at Bezeq. With the help of comprehensive AWS training, I've been able to leverage cloud technology in providing innovative services, which has become a cornerstone of our business strategy and customer satisfaction efforts.
Expérience de travail
Custumer Support Manager
yes
Nesher, Israël
Business Sales Representative
Bezeq
juin 2015 - mai 2025
10 ans
Haïfa, Israël
• Providing service and sales to Bezeq's business customers • Maintaining integration between the business and Bezeq's technical service • Providing innovative solutions to business customers that meet their current needs such as cloud, backup, internet ,and telephony.
Call Center Supervisor
Netvertise Ltd.
juin 2011 - mars 2014
2 ans 10 mois
• Recruitment, training and management team of employees that included the provision of financial services • Integration between the team that worked in Israel and teams that worked abroad • Manage tasks under pressure
QA Tester
Augmented Reality Lab
juin 2009 - déc. 2011
2 ans 7 mois
Haïfa, Israël
* Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions. * Conduct historical analyses of test results. * Conduct software compatibility tests with programs, hardware, operating systems, or network environments. * Coordinate user or third-party testing. * Create or maintain databases of known test defects.
Formation
Appleseeds | עמותת תפוח
AWS cloud practitioner, Computer Programming
2022 - 2022
5 mois
AWS re/Start -Cloud practitioner by Appleseeds Academy and Amazon Web Services. 600 hours of technological and practical training in topics of: IT Linux, Python Programming, Databases, networking, AWS Cloud.
sisters of Nazareth
High School Diploma
1985 - 2017
32 ans 2 mois
iNT college - Institute of Innovation & Technology
QA Certification
Licences et certifications
AWS Certified Cloud Practitioner
Délivré le : juin 2022
AWS re/Start Graduate
Délivré le : juin 2022