Dorian Losch

Ensured platform quality by bridging communication between the French and US teams for smooth and reliable software operations. - Defined and maintained test coverage, including API testing and Database testing. - Identified and analyzed user issues, collaborating with development and production teams to solve problems. - Developed test plans and procedures using both automated and manual test tools. - Documented problems and their solutions, participating in sprint planning meetings and test workshops. - Managed software development life cycle processes while aligning with development methodology. - Engaged cross-functional teams to deliver high-quality outcomes using JIRA.

Managed the Intersport ski rental website, overseeing UX/UI design, backend and optimizing acquisition channels for enhanced user engagement. - Defined and prioritized product backlog aligned with business goals and user needs using Agile methodology. - Collaborated with stakeholders to refine requirements elicitation. - Communicated product vision and goals to the development team, ensuring clear understanding of the product roadmap. - Led sprint planning reviews and retrospectives for alignment with project objectives. - Ensured feature acceptance criteria were met through comprehensive release planning. - Facilitated collaboration through management tools and led team engagement efforts.

Led the implementation of "Integrity Line," a secure whistleblowing hotline, for major clients like L'Oréal, Vinci, Eiffage, Eramet, Thales and Orange, ensuring seamless integration and compliance with company standards - Planned and oversaw project timelines aligned with business objectives, managing - resources and risks effectively. - Coordinated cross-functional teams to deliver projects on time and within scope. - Defined project requirements and goals, ensuring alignment with business strategy and global delivery needs. - Monitored project progress, facilitating communication between stakeholders and team members. - Managed budget and resources while adapting plans to meet challenges, ensuring successful digital transformation. - Provided training for users worldwide, using technical proficiency to support seamless implementation. - Applied leadership and mentoring to engage teams and ensure optimal project delivery

Amazon France & Germany Operations Manager: Total management of the company's Amazon account in France & Germany. German language exchange (written and oral) with Amazon Germany. Missions: - Product sheet creation (SEO) with a copywriter - Optimization of existing product sheets (SEO) - Checking the compliance of received texts - Creation of a photo brief for the pictures present on the product sheets - Management and anticipation of Amazon stocks - Management of customer service - Creation of a registered brand store on Amazon - Set up of mail campaigns - Optimization and creation of SEA campaigns Digital Project Manager/Product Owner: Setting up of different digital projects, notably the creation of an automated conversation (BOT) to manage customer service and recurrent questions, a pop-up strategy in the form of promotions as well as a tool to allow customers to write comments on the different product pages of the brand. Missions : - Realization of analysis work on the evolutions to be implemented - Writing of need expressions and functional specifications - Monitoring of evolutions and correction with the business - Monitoring of developments - Participation and execution of recipe test scenarios - MEP follow-up - Activity reporting and creation of dashboards for monitoring the evolution of deliverables e-Commerce Manager: Maintenance and management of the company's e-commerce website (CMS: Squarespace) through the creation and implementation of different promotions after analysis of different KPIs as well as the creation/optimization of product sheets (text + photo) with a copywriter. Missions: - Reporting of sales evolution (month/days/hours) - Decisions taken based on different KPI - Implementation of promotions - Creation/optimization of product sheets with a copywriter - Creation of a photo brief - Management of stocks - Optimization of processes