Dounia Zellou

I am an Executive Coach, Experiential Learning Facilitator, and Culture Transformation Partner with over a decade of experience supporting leaders and organizations across Europe, North Africa, and North America. As the Founder and CEO of HUMAN·A·YA, I design and facilitate transformative learning experiences that integrate strategy, embodiment, and emotional intelligence to create lasting impact. My work bridges business, art, and science — helping leaders strengthen their presence, resilience, and collective intelligence while aligning performance with purpose. Certified as a Professional Coach (Erickson International) and Leadership Circle Profile® practitioner, I bring a systemic and experiential approach to leadership development and cultural transformation. Over the years, I have collaborated with organizations such as Oracle, Danone, Accor, Intelcia, and UM6P, designing programs that foster conscious leadership, collaboration, and organizational renewal. My mission is to empower leaders and teams to navigate complexity with clarity, reconnect with meaning, and co-create cultures where people and performance thrive together.

Manager March 2018 - July 2019, FR, Paris Senior Consultant March 2017 - February 2018, FR, Paris Consultant August 2016 - February 2017, FR, Paris • Delivered five major transformation projects for Tier 1 & 2 Asset and Wealth Managers, encompassing digital client onboarding, regulatory reporting production and outsourcing, middle office activity launch, and process optimization; • Led full-cycle transformational initiatives, encompassing governance, roadmap development, and team coordination, ensuring cohesive execution from inception to completion and successful delivery under tight deadlines. • Collaborated directly with C-suite executives of Tier 1 & 2 Private banks and Asset managers, ensuring alignment with strategic objectives, and fostering strong partnerships. • Orchestrated definition and implementation of Target Operating Models, producing pivotal deliverables such as RACI, POC, KPIs, SLAs, and risk indicators; facilitated high-level steering committees, workshops, and project meetings, ensuring seamless communication and stakeholder buy-in.

• Orchestrated responses to high-value tenders for SG 29 Haussmann, targeting institutional clients with investment interests ranging more than €15M. • Collaborated closely with private bankers, portfolio managers, and wealth engineers to craft tailored asset allocation proposals, enhancing investment solutions. • Revitalized offer presentation pitches, elevating quality and impact of commercial materials, and pioneered development of innovative management reports, driving creative solutions to business challenges.

Skills: Banking · Managing multicultural environments · Analytical Skills · Private Banking

Skills: Organizational Development