Louis Duquesne

• Led 0→1 launch of a client portal centralizing energy tracking, bill analysis, and open banking. MVP shipped in 3 months, 400+ users onboarded. • Defined product roadmap and OKRs for billing and payment features with a cross-functional squad of 8 (engineers, designers, QA), based on user research and competitive benchmarking. • Scoped and delivered open banking API integration and OCR-powered bill analysis, working closely with engineering on technical trade-offs and iterations. • Designed and optimized the onboarding flow through user testing and analytics, improving activation and time-to-value. • Pushed AI adoption across the organization. Trained 3 squads on Gen AI workflows and built internal GPTs for contract analysis (-40% processing time) and product management (ticket creation, PRDs, documentation).

• Advised 12 real estate agencies on AI integration. Identified 40+ automation use cases across marketing, operations, and client management. • Deployed production workflows using ChatGPT and Claude APIs for content generation, lead qualification, and document processing. Average client saved 15 hrs/week. • Built automation pipelines mixing no-code tools (Zapier, Make) with custom LLM API integrations, plugged into existing CRMs and marketing platforms. • Trained 60+ professionals on prompt engineering so teams could build and maintain AI workflows on their own after the engagement. • Launched 3 AI products for the proptech industry.

• Owned the AI-powered chatbot product. Worked with data scientists and data engineers to improve content recommendation models, conversation flows, and engagement metrics. • Generated +€1.2M ARR by designing and shipping 7 monetization features (freemium upsell, pay-as-you-go, premium subscriptions). • Grew product from 120K to 380K MAU and turned a €400K annual loss into €800K profit in 18 months. • Ran product discovery and roadmap prioritization with a 10+ person cross-functional team (engineers, designers, data, commercial) using user research, data analysis, and A/B testing.

• Shipped 2 MVPs for a B2B travel platform that scraped PNR data and cross-referenced CRM records to deliver personalized travel proposals. Reduced booking drop-off by 28%. • Managed backlog prioritization and sprint planning for a cross-functional squad of 7, shipping bi-weekly releases under Agile.