Ebere George

Customer service, Data Entry, Fraud Analyst, EDD AML Analyst /Affiliate / Influencer Marketing

Managing Office, retail sales and customer service

Skills: Customer Retention · Zendesk · E-commerce SEO · Shopify · Data Entry · Customer Engagement · Customer Relationship Management (CRM) · Microsoft Office · Google suite

• Organized and prioritized paperwork, managed incoming and outgoing mail, scheduled meetings, answered telephones, directed calls and took messages, and routed various documents throughout the office. • Developing strong enduring relationships with existing and potential clients with the specific purpose of deepening relationships, resolving issues, identifying opportunities and managing crises. • Performed administrative and clerical functions including handling requests, queries, managing calendars, forwarding messages and confirming appointments as necessary • Professionally evaluated and prioritized customer inquiries to better serve the customers via phone, and emails.

• Designed and implemented curriculum based, multi-sensory lesson plans in science and other related subjects. • Identified student's individual and collective learning needs and planned, prepared and delivered instruction designed to capture students' interest, increase student understanding of course materials, and maximize individual learning. • Created a collaborative learning environment with students of varying backgrounds while building an atmosphere of respect and rapport. • Organized learning resources and the classroom environment to facilitate a positive learning experience.