EBUBECHUKWU UGWUOKE
Professional Vocal Coach |Customer Service Rep
Salary / Daily rate
Abuja, Federal Capital Territory, Nigeria
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
I’m someone who genuinely enjoys helping people; whether it’s keeping things organized behind the scenes or guiding someone to find their voice, literally. With over 5 years of experience in customer support and vocal coaching, I’ve coached more than 100 students from around the world and assisted over 80 clients in securing life insurance across Canada. I bring a calm, reliable presence and a knack for making things clearer, smoother, and more human. I love what I do, and it shows.
Work experience
Finance Manager
Connect To Humanity Foundation
Jun 2022 - Present
4 years 5 months
Oron, Akwa Ibom, Nigeria
Skills: Administration · Customer-focused Service · Written Communication · Service Quality · Build Strong Relationships · Communication · Oral Communication · Administrative Assistance · Financial Analysis · Coordinate Meetings · Operations Management · Presentation Skills · Advertising · Organization Skills · Record Of Success · Creative Agency
Professional Vocal Coach
FreelanceFreelance
Jan 2020 - Present
6 years 10 months
Hybrid
Skills: Voice Modulation and Articulation · Time Management · Service Quality · Record Of Success · Oral Communication · Customer-focused Service · Consistency and Professionalism · Audio Production Awareness
Qualifier
Specialty Life Insurance
Feb 2020 - Mar 2025
5 years 2 months
Canada · Remote
As a Qualifier at Specialty Life Insurance, Canada, I assessed potential clients and guided them through the initial stages of the insurance process. My responsibilities included: Conducting preliminary assessments to determine clients'eligibility for life insurance policies. Engaging with over 50 clients daily, ensuring they understood their options and next steps. Gathering and verifying key information while maintaining accuracy and compliance with company standards. Collaborating with senior licensed insurance advisors, facilitating a smooth transition from qualification to policy enrollment.
Digital Media and Voiceover Specialist
TD4PAI IoT HubFreelance
Apr 2024 - Dec 2024
9 months
Abuja, Federal Capital Territory, Nigeria
As a Voiceover Specialist with TD4PAI HARDTECH HUB, I provided professional voiceover services for various digital media projects.
Education
University of Nigeria, Nsukka
Bsc
2018 - 2023
5 years 6 months