Elena LEU

- Coordination of complex software projects - Requirements management - SCRUM master for a distributed team - Backlog management - Task planning, analysis, and prioritization with clear project phases and deadlines - Setting of SMART objectives for team members, ensuring clarity and alignment - Resource optimization for goal achievement - Performance monitoring, evaluation, and feedback, along with motivation strategies - Coaching and support when necessary, participation in recruitment processes - Evaluation of team satisfaction, recognition, and reward systems - Management of professional development and performance reviews - Communication facilitation within the team and with external stakeholders - Conflict resolution when required. - Collaboration with managers for process improvement. - Status reporting

- Product design, including UI/UX - Product vision, business goals and roadmap - Requirements elicitation and prioritisation - Top level design and detailed design - Translate project requirements into milestones/ tasks - Backlog management - Sprint and ticket management - Reporting to stakeholders - Link to stakeholders, sales, legal, support teams etc - Scrum ceremonies - Way of working improvement - Management of cross-team projects - Mentoring and guidance for fellow BAs

- Managing requirements for medium-large, complex projects - Requirements management - Identifying and resolving conflicts in requirements - Collaborating closely with the development teams and stakeholders to align long-term and short-term objectives - Continuous business process improvement - Defining the project development roadmap - Providing reliable solutions to complex problems - Mentorship for other junior business analysts - Collaborating with product managers to develop and document requirements and workflow analyses

- Stakeholder management and alignment on set goals - Service vision definition and translation into long-term roadmap, milestones and epics - Quarterly planning based on the long term roadmap - Product roadmap translation into clear and actionable short term priorities - Functional and non-functional owner of the platform - First point of contact for service knowledge towards the Engineering team, Operations and Support, Professional Services and Customers - Agile process owner - Scrum master activities - Backlog grooming, release planning and sprint goals definition - Assistance to the team in executing on the service vision and providing them with clear business context and detailed requirements - Functional and technical public documentation owner - Product design and feature prototyping using Adobe XD, based on functional requirements - Manual testing and bug reporting - Demo Environment setup and maintenance with meaningful use cases and data

- Content creation (website, blog, social media) - SEO optimisation - Documentation website owner

- Planning and management of all marketing activities - Content creation (website, blog, social media) - Social media promotion - Website analysis using Google Analytics - Monthly reports on the main traffic sources and KPIs - SEO & SEM - Content planning and creation (blog, guests posts, social media) - Testing - Customer support - Content creation and collaboration with the design team for all online and offline promotional materials - Marketing budget management - Communication across departments of marketing objectives - PR and brand image building - Synchronization of sales and marketing activities - Promotion of new product features and company news - Planning and implementation of all marketing campaigns - E-mail marketing - Company and product presentation at industry events

- Content creation (website, blog, social media) - Social media promotion - Website analysis using Google Analytics - Monthly reports on the main traffic sources and KPIs - Development of alternative traffic sources (social media, blogs) - SEO optimisation