Elisa Dahan

• Managed 5 client accounts: multi-platform advertising campaigns (Google, Facebook, Snapchat, Linkedin), performance analysis (SQL, Excel), daily management of client relations • Audited inbound lead accounts, contribution to the sales pitch through operational and strategic recommendations highlighting Spark's expertise • Responsible for the implementation of the 6-week integration and training program for new joiners

Working for both Carrefour France and Carrefour International accounts among the Retailers Service • Promotion and training of 10+ Carrefour managers on a tool for automating analyses, then coordination and deployment of the project within the group's G4 • Design and presentation of materials on new market growth levers, notably during a seminar bringing together teams from the European offices. • Competitive intelligence and drafting of 2 monthly newsletters on consumer goods news, shared with more than 100 people across the different offices.

International translation agency, based in London, Shanghai, Paris and Detroit Responsible for a portfolio of clients • Managed translation projects from the receipt of requests to the delivery of documents • Optimized of internal processes to absorb a growing volume of demand

SchoolMouv is an EdTech startup providing 100% online educational support solution based on multiple media: video courses, course and revision sheets, quizzes, exercises, methodology,... In charge of the chat platform: • Handled students' questions from middle school to high school students, all disciplines • Improved user experience (average response time reduction of 20%) • Adapted the offer with the editorial and technical teams

• Development of dashboards for restaurants • Monitoring, revision and bank reconciliation of member files • VAT declaration