Elisabeth Evrard

I lead since 2018 the international growth of several companies, as a statutory director or external partner, from setting the strategy to their operational execution. I manage the P&L and empower and develop the teams. Kpis: TO, Brand loyalty, Client Churn, Customer NPS; productivity, TO/head, EBITDA. Employer brand. Impact : increased ROI, better prioritisation, more agility, ownership and commitment Strong focus on Healthcare (60% of my activity) Business Cases : Lead of a customer-centric transfrmation project for L’Oreal - 55 countries ; Customer-centricity and change management lead for a major start-up in Robotics, disrupting their industry

International acceleration : organic and external - several M&As Performance and profitability enhancement through data analysis of value creation, performance management and efficient processes

Transformation, after take-over, to make the company performant and sustainable. Reorganization, creating empowerment and middle management. Set up of performance analysis. Alignment with group standards in Security, HR, Finance. Active management to reboost exhausted teams (business critical). Active sales to boost top line during transformation. Growth plan +17% TO.

As employee #7, creation of Customer journey, for all stakeholders (dealers, clients, users), to accompany disruption and prioritize the road map for each function. Creation of the commercial path (Target: 70M£ TO y1) and training programs for multiple stakeholders, loyalty and reward program.

- Business Development across Benelux with all Retailers (3 brands, 3 categories) : turnaround of business after 6 years of decline - Recruitment, Management and coaching of team (Supply, Finance, Category Management and marketing, Key Account managers) - Management of Partners (Field Forces and Logisitics) : tenders, negotiation, IT & logistics settings, ramp-up and reporting - Development of synergies with EMEA hubs (France, UK, Poland) to increase support to Business Unit - Reporting to EMEA Vice President

EHC consultants actually increase individual and collective efficiency, especially in a context of change. Expert of the route-to-market global process, I strove to improve engagement, business intelligence, productivity and consistency. Creation of the HealthCare practice.

International development, launch and development of a specific brand devoted to selective channels - partnership negotiation and launch in new countries (Belgium, Russia, ...) - sales development for existing clients - organization development (recruitment, training, ...)

In charge of Marketing and Sales strategy : - portfolio management, - sales policy and international pricing - subsidiaries management - partnership negotiations

National account director (job creation) for Drug Channel (Monoprix, Department stores, Perfumeries...) Account develoment strategy (7 categories), P&L. Negotiations, follow-uo of joint business plan. Launch of 2 new categories (sun care, perfumes). Differentiation : recommendation and creation of a new exclusive range, exclusive pre-launches... … Corss-functional Management : 27 exclusive sales reps, Beauty advisors (115 pers). TO : 14.4%, vs 7% average France for L’Oréal Paris. « Best Practice » for other countries.