Elizabeth Elizabeth
Customer Support Specialist | Web3 & CRM
Salary / Daily rate
Lagos, Nigeria
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Customer Support & Success Specialist with 2+ years in fintech and Web3, delivering exceptional user experiences through CRM optimization and escalation handling. Proven expertise in customer satisfaction, conflict resolution, and proactive monitoring for remote teams. Ready to boost your customer retention and streamline support operations.
Work experience
Customer Support Agent
Cenoa
Sep 2023 - May 2025
1 year 9 months
Singapore, Singapore · Remote
Skills: Customer Satisfaction · Problem Solving · Skilled Multi-tasker · Organizational Effectiveness · Proactive Monitoring · Time Management · Web3 · Customer Experience
Educator
National Youth Service Corps
Oct 2021 - Oct 2022
1 year 1 month
Osogbo, Osun, Nigeria
Skills: Teaching English as a Second Language · Communication · Problem Solving · Secondary Education
Education
University of Ilorin, Nigeria
Bachelor of Science - BSC
2016 - 2020
3 years 11 months