Elizabeth Nyabadza

Senior Process Executive

Salary / Daily rate

Łódź, Poland

Freelance, open to permanent contract

Skills

Customer CareConsulting ITCRMArtistic DirectionGrowthPhotographyVideo & Film

Languages

English

About me

Intro

Business Process Analyst with 3+ years optimizing B2B, PtP & R2R operations at InfoSys Poland. Expert in root cause analysis, process improvements, and data-driven solutions that enhance operational efficiency. Ready to streamline your business processes and drive measurable results through analytical expertise.

Links

Work experience

Social Media Assistant

Afroverve

May 2025 - Jun 2025

2 months

Łódź, Poland

• Planned, created, and scheduled engaging social media content across Instagram, including posts, reels, and stories • Contributed to a content output of 6 feed posts, 4 reels, and 79 stories over 4 weeks • Supported promotional efforts for a live concert event, aiming to drive ticket sales and online engagement • Collaborated with the creative team to align visual assets with brand identity and campaign themes • Used CapCut for video editing and content formatting; familiar with basic Canva tools and workflows • Monitored and responded to audience engagement through stories and DMs, maintaining a consistent online presence • Attended team meetings and provided weekly progress updates and insights on content performance • Adapted quickly to feedback and shifting priorities within a fast-paced, grassroots creative environment

Senior Process Executive (B2B, PtP, R2R)

InfoSys Poland

Feb 2023 - May 2024

1 year 4 months

Łódź, Poland

Supporting month end closing activities Participation in improvement projects Cooperation with team members Conducted root cause analysis to identify and resolve issues Used data analysis to identify process ineffiencies Doing day to day operations and monitoring/preparing standard reports

Au pair

Mr & Mrs Bobrus

Jul 2023 - Mar 2024

9 months

Provided short term child care for one toddler aged 1.5years Maintain the Childs schedule Encouraged physical and mental activity by organising regular outings and promoting mentally stimulating exercises Assisted with daily care, nurturing and play Facilitated a trilingual environment, communicating with the children in English, French and Polish language Performed Daily household duties such as preparing light meals

Hostess Server

Rustic Route Food Market

Jan 2022 - Jul 2022

7 months

Provided guidance and training to staff on accounting procedures and best practices Created a unique bar atmosphere through the design of the bar layout and the use of decorations Trained and supervised new bar staff on menu items, customer service, and safety protocols Created reports and documents as requested by the manager Crosstrained in other restaurant roles to ensure smooth operation when needed.

Assistant Teacher

St Giles Special Ed School

Oct 2021 - Dec 2021

3 months

Collaborated with teachers and administrators to develop and implement schoolwide initiatives Developed and implemented strategies to meet the individual needs of special education students Identified and provided additional resources to students who needed extra support. Created a positive learning environment that encouraged student collaboration and problem solving


Education

Rhodes University

Bachelor

2019 - 2022

3 years 6 months

Arundel School, Harare High School

Diploma

2013 - 2018

5 years 11 months

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