Elodie LAURENT

COO - Head of operations

Salaire / Taux journalier

Paris, France

Freelance, ouvert au CDI

Peut venir sur site

Expertises

Campagne de CommunicationSites internetResponsable des opérationsCOOTransformation digitaleCMS e-commerceCRMCMSJiraMonday.comStratégie MarketingProduct OwnershipStratégie de marqueSites internet e-commerceDesign ThinkingMarketing OpsCoaching agileConfluenceBrandingEmailingScrumAsanaBasecampStratégie de ContenuOpérationsCustomer SuccessConsultant en managementAmélioration des processusProgram ManagerManagement de transitionVP OpérationsRGPDConsultant en stratégieConseil en managementManager IntérimaireStratégie & ConsultingHead of Customer SuccessDirecteur généralDirecteur généralChef de projetGestion de projet - PMOCEO

Langues

Français (Maternelle)Anglais (Courant)Allemand

À propos

Introduction

I am a dedicated, optimistic and joyful digital expert, working best in dynamic environments and surrounded by interesting and diverse co-workers. Above all, I am passionate about developing people, managing and coaching teams. For over 15 years I have been thriving on the fast-paced environment of web agencies, building memorable and innovative digital experiences for French and international key accounts in various industries such as luxury, cosmetics, automotive or spirits. As COO & Head of Production, I ensure that we consistently deliver projects on time and to the highest satisfaction of our clients. In addition to team leadership and project management, I also oversee recruitment operations, in-house software engineering, corporate social responsibility and IT.

Liens

Expérience de travail

Chief Operating Officer & Head of Production

Digital Prod (Orès Group, European Digital Group)

oct. 2019 - Présent

7 ans 1 mois

Paris, France

– Overseeing operations and production for an 80-person digital production agency generating €16M in revenue, producing high-quality content for major global brands across industries such as luxury, beauty, healthcare, and food. – Managing and structuring a team of 50+ project managers, recruited 80+ people in 5 years. – Establishing synergies within the group (team integration, collaborative tool migration, inter-agency collaborations). – Leading cybersecurity, GDPR compliance, and digital transformation initiatives. – Deploying AI to optimize workflows and accelerate content production. – Contributing to building the consulting offer (30 consultants in 3 years).

Key Account Manager

Emakina (EPAM)

mai 2017 - oct. 2019

2 ans 6 mois

Paris, France

– Managed a 2.5M€ portfolio of accounts in various industries (cosmetics, luxury, spirits), leading projects from strategy to delivery, ensuring consistency, quality, and profitability while leading international production teams, both in-house and external. – Supported our clients in achieving their business objectives and transitioning into the era of unified commerce. – Main accounts: Alès Groupe (Phyto, Lierac, Jowaé), Boucheron, Dugas, Cartier.

Digital Project Director

Mazarine

sept. 2012 - mai 2017

4 ans 9 mois

Paris, France

– In charge of managing and developing a 2.5M€+ portfolio of accounts in a communication agency, specializing in crafting creative experiences for the luxury industry. Main accounts: Chanel, Jean Paul Gaultier (Puig), DS Automobiles (PSA). – Managed a team of 8 project managers, helped them grow into their roles, coached them through the stress of a fast-paced environment and the strong quality requirements of high end brands, and successfully ensured a vivid team spirit. – Coordinated the internal and external production teams, ensuring quality and profitability.

Digital Project Manager

Digitas (now Publicis Sapient)

sept. 2008 - août 2012

4 ans

Paris, France

– Responsible for managing day-to-day client relationships for my accounts, coordinating creative and technical teams, and ensuring timely and profitable deliveries. – Projects included websites, online animations and campaigns, digital advertising, international roll-outs of activations and websites, 3D-animated experiences. – Main accounts: Lancôme (International and local teams), Hennessy, Longchamp, Baccarat, La Roche Posay.


Formation

Université Paris Dauphine PSL

Master, Marketing and Communication

2004 - 2009

5 ans 1 mois

San Francisco State University

Exchange Program, Marketing

2006 - 2007

1 an 1 mois

–

Baccalauréat, Scientific

2003 - 2003

1 mois

– with highest honors


Licences et certifications

English Level C1

Délivré le : janv. 2019

Certifié par Lilate

Opquast - Expert Level in quality management for web projects

Délivré le : nov. 2018

Certifié par Opquast

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