Emilie Hytte

Senior CRM Project Manager | Adobe Campaign

Salaire / Taux journalier

Paris, France

Freelance

Peut venir sur site

Expertises

CRMSalesforce Marketing CloudEmailingData AnalysisRequêtes SQLHTMLCSSGestion de projet - PMORGPDMailChimpGoogle AnalyticsA/B testingWeb AnalyticsCustomer.ioStratégie MarketingCopywritingBase de données SQL

Langues

Français (Maternelle)Anglais (Courant)Espagnol (Courant)Portugais

À propos

Introduction

CRM Project Manager with 7+ years of expertise in B2C campaign management and cross-platform automation. Proven track record at leading tech companies like Swile, launching products and optimizing customer journeys through Adobe Campaign, Braze, and SQL. I help businesses boost product adoption and drive engagement through data-driven CRM strategies.

Liens

Expérience de travail

CRM Project Manager

Swile

oct. 2020 - Présent

6 ans 1 mois

Swile is a worktech with one single goal : building a fulfilling work world thanks to Swile Card (benefits) and Swile App (survey, messaging) products. My job at Swile : boost adoption on B2C products. - New product launch, onboarding & crossboarding - Welcome program on existing product (strategy & operational) - Adhoc / Auto / Transac campaign management through Braze (mobile push, emailing, inapp, mailing) - Crossteam project lead (engineering, data, CSM, care, ...) - Data : KPIs definition, dashboard creation (periscope, metabase) and data extraction through SQL

Chef de Projet CRM et Data Management

Amplifon

juin 2018 - mars 2020

1 an 10 mois

Hearing Aid specialist, 1st network in France - Project Manager: integration and deployment of Adobe Campaign in France - Management of CRM campaigns: targeting, extraction, follow-up and optimization - Data: forecasting, data base analysis and enhancement

Digital & CRM Project Manager

Weekendesk

févr. 2017 - juil. 2018

1 an 6 mois

European leader of online booking for weekends and thematic short trips. - Management of newsletter and mobile push channels for the Benelux zone - Optimization of the clients/prospects journey - CRM projects: optimization and implementation of triggered campaigns/ integration of personalized content depending on user behavior or localization via Ampscript/ design and integration of new responsive email templates/ preference center implementation - KPIs analysis and optimization via SalesForce and Google Analytics - Database analysis and enrichment (SQL) - Intern management and training

Chef de Projet CRM

TheFork France

août 2016 - déc. 2016

5 mois

Member of the TripAdvisor Group , European leader of online reservation booking for restaurants (1é countries, + 6M visits/months) - Coordination of the global CRM strategy in 12 countries (Europe and South America) - Analysis of the main KPI followed by campaigns improvements - Management of the emailing and pushes campaigns in the software ADOBE CAMPAIGN (Neolane) - Development of ad hoc strategic relational campaign - Automation and personalization of the campaigns in collaboration with the data analysts


Formation

Grenoble Ecole de Management

Master Business School

2013 - 2016

3 ans 1 mois

Audencia

Bachelor's degree

2010 - 2013

3 ans 1 mois

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