
Emilie Hytte
Senior CRM Project Manager | Adobe Campaign
Salaire / Taux journalier
Paris, France
Freelance
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Introduction
CRM Project Manager with 7+ years of expertise in B2C campaign management and cross-platform automation. Proven track record at leading tech companies like Swile, launching products and optimizing customer journeys through Adobe Campaign, Braze, and SQL. I help businesses boost product adoption and drive engagement through data-driven CRM strategies.
Expérience de travail
CRM Project Manager
Swile
oct. 2020 - Présent
6 ans 1 mois
Swile is a worktech with one single goal : building a fulfilling work world thanks to Swile Card (benefits) and Swile App (survey, messaging) products. My job at Swile : boost adoption on B2C products. - New product launch, onboarding & crossboarding - Welcome program on existing product (strategy & operational) - Adhoc / Auto / Transac campaign management through Braze (mobile push, emailing, inapp, mailing) - Crossteam project lead (engineering, data, CSM, care, ...) - Data : KPIs definition, dashboard creation (periscope, metabase) and data extraction through SQL
Chef de Projet CRM et Data Management
Amplifon
juin 2018 - mars 2020
1 an 10 mois
Hearing Aid specialist, 1st network in France - Project Manager: integration and deployment of Adobe Campaign in France - Management of CRM campaigns: targeting, extraction, follow-up and optimization - Data: forecasting, data base analysis and enhancement
Digital & CRM Project Manager
Weekendesk
févr. 2017 - juil. 2018
1 an 6 mois
European leader of online booking for weekends and thematic short trips. - Management of newsletter and mobile push channels for the Benelux zone - Optimization of the clients/prospects journey - CRM projects: optimization and implementation of triggered campaigns/ integration of personalized content depending on user behavior or localization via Ampscript/ design and integration of new responsive email templates/ preference center implementation - KPIs analysis and optimization via SalesForce and Google Analytics - Database analysis and enrichment (SQL) - Intern management and training
Chef de Projet CRM
TheFork France
août 2016 - déc. 2016
5 mois
Member of the TripAdvisor Group , European leader of online reservation booking for restaurants (1é countries, + 6M visits/months) - Coordination of the global CRM strategy in 12 countries (Europe and South America) - Analysis of the main KPI followed by campaigns improvements - Management of the emailing and pushes campaigns in the software ADOBE CAMPAIGN (Neolane) - Development of ad hoc strategic relational campaign - Automation and personalization of the campaigns in collaboration with the data analysts
Formation
Grenoble Ecole de Management
Master Business School
2013 - 2016
3 ans 1 mois
Audencia
Bachelor's degree
2010 - 2013
3 ans 1 mois