Emma Phelan

• Created engaging videos and posts for Instagram and TikTok to connect with customers. • Managed social media accounts for Joes and Bros & Lea’s at the Glucksman. • Developed social media strategies to increase brand awareness and engagement.

• Managed dining and beverage service as a waitress and barista, ensuring exceptional customer satisfaction. • Worked front of house, acting as first contact for customers and allocating them to their tables. • Serving at large catering events such as staff parties, corporate evetns and weddings

• Took coffee, food, and beverage orders efficiently to ensure customer satisfaction. • Maintained store cleanliness to exceed customer standards and uphold a sanitary environment. • Prepared ice cream cones, milkshakes, and other orders according to customer preferences.

• Explained menu items to customers and made recommendations, enhancing dining experience. • Prepared and served beverages, ensuring customer satisfaction and timely service. • Assisted in kitchen operations, contributing to efficient food preparation and service.

• Managed appointment book and ensured timely scheduling for clients. • Oversaw stock levels in treatment rooms to ensure smooth operations. • Ran errands for the salon to maintain a seamless workflow.

• Set up aesthetically pleasing displays and stocked shelves at Flynn's Hardware in Dungarvan, County Waterford, Ireland. • Organized stock and labeled prices on new items to enhance customer shopping experience. • Decorated the store for seasonal promotions and maintained the garden center by watering plants and arranging displays.