Emmanuel Weil

– Total Energies – Product Owner & Adoption Lead, Security: Defined the product vision and managed massive adoption of Signal & AIP for 63,000+ users. Result: Achieved 90% adoption in 6 months, significantly improving the cybersecurity of sensitive information. (PO + CSM) – Generali France – Product Manager & Change Lead, Genesys Cloud: Managed the full product lifecycle and onboarding of Genesys Cloud (2,000+ support staff). Result: Improved ticket processing throughput by 25% and increased CSAT scores by 12 points through high user adoption. (PO + CSM) – Caisse des Dépôts – PO & Adoption Lead, Onboarding Tool: Acted as Product Owner for a custom-developed internal onboarding tool. Result: Reduced complete time-to-onboard by over 80% (from 3 months to 2 weeks) by optimizing the user experience. (PO + CSM) – French Ministry of Education - Salesforce SI Implementation Lead (May 2024 - Aug 2025): Led the end-to-end migration and implementation of a new, comprehensive Information System (SI) onto the Salesforce platform. Acted as a Strategic Partner to align CRM capabilities with complex organizational workflows, ensuring seamless transition and high user adoption. Developed data-driven dashboards to provide stakeholders with actionable intelligence and optimized operational efficiency. – Hager Group – Change Management Consultant, O365 Adoption: Led the adoption strategy for O365 (Teams & SharePoint) and developed user playbooks (Enablement). Result: Increased cross-departmental collaboration by 40%. (CSM) – Internal Project: Product Owner – AI RFP Tool: Led the development and product lifecycle for a proprietary AI tool for RFP responses. Result: Reduced average response time by 40% and improved submission quality. (PO) – Microsoft: Lead, Startup Incubator: Acted as PO and mentor for 10+ startups, defining integration roadmaps for client RFPs. Result: Increased our competitive win-rate by 15% by integrating innovative solutions. (PO + Strategy)

– Contribuer à l'exécution des plans 2015 de la marque en On et Off-trade – Création de la nouvelle brochure Institutionnelle Mercier : 40.000 plaquettes / an. Budget de 14.000 € – Participation à la création du film institutionnel Mercier. Budget : 90.000€ – Développement de l'édition limitée NIRO by Marcelo Burlon pour le marché Américain – Collaboration active au lancement produit du plan 2016 : – Création d'un Cookbook des recettes de Yannick Alleno sur différents supports pour tous les marchés – Participation aux lancements des nouveaux produits: Shooting, Maquette, Digital – Préparation des MHIM : Relation agence, participations aux différents films, suivi de la production – Interaction avec les différents marchés internationaux : fonction support et conseils – Optimisation des outils de communication des marques internes (Mhlibrary, PPPstore, MHPS).

– Adjoint a la création d'un traiteur français en Chine – Prospection de nouveaux clients – Mise en place de projets communication – Création, suivi et développement d'un site internet et des réseaux sociaux – Organisation d'événements promotionnels: Wine taste, soirées B to B et B to C

– Mise en place de standards Sofitel : accueil client, qualité du service, satisfaction client – Responsable d'une équipe de 5 à 7 serveurs par service