ENGR.MUHAMMAD IJLAL HAIDER

• Good knowledge and work experience in Apache, Tomcat, Ubuntu Docker, Portainer, and Jenkins. • Maintain backup DB server through Bash Script and python. • Work on Jenkins installation and application build through the repository. • Engage with DevOps and DB person Minimize the resources of Different stages at the application and database level. • Good knowledge and experience in using iDrac Server, Nagios, Prometheus, and Grafana for logging and monitoring. • VPN-relatednissues handle and resolved on a priority basis. • Manage the users for VPN through the FortiGate firewall. • System support and maintain the inventory system. • Good knowledge and work experience of Linux [ubuntu and Centos] and Mikrotik, IPsec tunnel. • Instructed DevOps and DB's person to document DB and DevOps level. • Maintain IT infrastructure and manage inventory system of IT. • Good knowledge and work experience in Office365 and maintaining a secure environment.

Coordination with NOC, Sales and Data Center managers to new deploy and deploy corporate clients for improved operations.  Engaged with Virtual ISP's to resolve their service-related issues via Whatsapp groups and Phone.  Engaging with Support and Network engineering teams on corporate and Home subscriber service-related issues.  Create a Bandwidth graph of corporate customers.  Allocate IP'S Corporates and Consumer's and resolve the Technical issues.  Implement and maintained DNS server for Ipv6 & Ipv4 and also maintained.Hands-On Mikrotik.  Engaging in quality control procedures to ensure that services are efficient and operational.  Install, configure, test and maintain operating systems.  Perform hardware maintenance of hosted CDN’s (Akamai ,GGC, FNA, Netflix).  Managing and monitoring all installed necessary systems.  Implemented Zabbix NMS for Monitoring and real-time service checked.  Create and maintain documentation as it relates to Network and Services.  Replacing faulty network hardware components when required.  Reporting to senior team members and line manager about ongoing issue

Responsibilities : * Raisecom , Huawei and Innex Modems and Routers Configuration. * Handling Issues over Phone , Email and WhatsApp. * Networking Monitoring System. * Area Franchiser Speed and Ping related Issue. * Escalation of email and Ticketing till the resolution of complain to vendors. * PPTP and PPOE related Issues. * Router and Switch Handling * L2/3 Support

Responsibilities : * GPON Devices Configuration in OLT. * Speed related Issue. * Network Monitoring System. * Email Exchange Between Corporate Links.

RF Engineer