Eno Kapo

– Defining strategy with stakeholders for multiple services of Arkana3 and different units for AI Digital, 3D printing, Virtual Production and Video Streaming – Following the double diamond methodology from: Discovery, to defining, developing and deliver the end solution – Gather input from multiple stakeholders (customers, partners). – Design thinking, competition analysis, different UX research methods. Information architecture, documenting and define the new specifications. – Customer Journey Mapping & Touchpoint Analysis – UX design governance agreements to ensure quality and consistency of the brand – Leading workshops and brainstorming sessions to gather inputs and validate design concepts. – Defining benchmarking, gathering feedback, analysing. – Wireframing and brainstorming UX/UI Design proposals and interactive prototyping. – UI pixel perfect prototyping in Figma, sharing with the development team, quality check – Run, and analyze user tests, A/B testing – Defining the structure and preparing specifications/documentation, for the next step to design system including component/pattern maintenance – Figma, Zeplin, Zeroheight, Jira, Confluence, Adobe Illustrator, Miro, Qualtrics, Office 365, Teams, Conceptboard, Menti Meter, SEMrush, Search Console, WCAG 2.1, Axure

– In charge for the new version of EU Parliament News section (release in February 2024) Working on a team of 6 UX/UI Designers. – Leading workshops with stakeholders, to define design flows and interfaces in, validate with different group of users, and align patterns across multiple web and applications through updates on the current platform and adapt to the new design system. – Design thinking, applying different research methods. Analysing structure of the existing version, proposing a new structure, applying new KPI, documenting and define the new specifications and backlog for the new version. Updating CMS specifications and documentation for the new version. – Organising user Testing and analysing A/B testing for the new EU – SEF version of web portal and application. – Leading workshops with Internal business units in charge for content and concept team – Defining benchmarking, gathering feedback, analysing and implement (for EP News, Design System, Hearings2024 for the EU Parliament portal) – Implementing workflow from concept to development and testing, supervising Jira stories and Confluence documentation. – For the design system (Using the EU Commission design system, but updated and refreshed based on EU Parliament needs and specifications. Group into libraries: Foundations (tokens/styles), Components (base UI), Patterns (compositions like forms), and Docs (usage guidelines). Use Naming conventions (e.g., Button/Primary/Filled) and logical pages for scalability. – Quality check for the design system and implementation with integrators and developers

– Design thinking, applying different research methods. Customer journey mapping for user/customer needs and requirements. – Leading workshops with users and PO for different applications. – User testing for the applications, benchmarking, gathering feedback analysing and implement internal existing apps. – A/B testing and interactive prototyping. UX Micro interaction design – Frontend implementation and quality check – Implementation of the RTBF Design System to internal applications and converting design system components from React to Bootstrap Vue – Quality management on the projects: Partenaires externes - RTBf Partners. Jardin Extraordinaire, Intraprod - Ingest (RTBF TV proprietary ingest application) Studio-Radio and Muzi (Customised Virtual Studio for RTBF radio stations) – Implementation of the Music digital archives used for TV and radio programming. – Participating on the Design System for the new RTBF portal (Figma-React) and guidelines

– Remote and hybrid webcasting events – part on location and fully remote. – Different events for urban project developments with EU specialists, Pharma sector and generic medicine days webinars – Webinar consulting and research, live streaming of remote guest with low latency, broadcast HD quality. Streaming to multiple platforms like LinkedIn, Facebook, twitter & archiving the webinars. 4K and 1080 HD – Synchronise guest between them, Guest presentations, UI interface for the webinars, testing up to 10 guests.

– Web application (a compact version of Tax on the web) a complex internal/enterprise application with data-heavy UI (forms with multiple choices, tables, filters, bulk actions, dashboards) managed by social security assistants handling several profiles with sensitive data. – Design thinking, applying different research methods based on the existing product and create KPI for the new version. – Leading workshops with stakeholders, users and PO for different solutions. – A/B proposals and UX testing, sharing reports with business and improving user experience. – Micro interaction design – UX/UI for main responsive web portal for desktop, tablet, mobile – UX consulting and research, different research methods, information architecture, wire framing, Navigation flow of the website, forms, grids, UX optimization, ... – UI design proposals design systems for Material Angular + customization,

– UX & UI design for PEX patient experience platform – UX/UI for main responsive platform desktop, tablet, mobile – UX consulting, design thinking and research, applying different research methods, information architecture, wire framing, navigation flow of the website, forms, grids, SEO UX optimization, – Collaborating closely with stakeholders and different international internal teams (Dev, SEO, testers) to design and implement measurement strategies for web & across social media platforms. – UI design proposals & extended style guide – Design systems for components and a Headless CMS on Angular – HTML/CSS prototyping of components/templates

– Managing the Modelmaking studio of Mini Europe.Creating and renovating scale models from all EU countries (scale 1:25)