Ephraim Otu

Sales Executive | UX/UI Designer

Salary / Daily rate

Accra, Ghana

Freelance, open to permanent contract

Remote only

Skills

Customer CareCRM

Languages

English

About me

Intro

Sales Executive & UX/UI Designer with proven expertise in customer experience optimization and technical support. Successfully managed client relationships at GLICO Life Insurance while developing user-centered design solutions. Ready to boost your sales performance and enhance user experiences through strategic design thinking.

Links

Work experience

Concentrix

Sep 2024 - Present

2 years 2 months

Greater Accra Region, Ghana · On-site

Expert Advisor

Sep 2024 - Present

2 years 2 months

Greater Accra Region, Ghana · On-site

Skills: Analytical Skills · Problem Analysis · Organization Skills · Customer Interaction · Customer Satisfaction · Customer Service · Attention to Detail · Written Communication · Peer-to-peer Computing · Communication

Customer Service Advisor 2

Sep 2024 - Jan 2025

5 months

Accra, Ghana

Skills: Analytical Skills · Problem Analysis · Organization Skills · Customer Interaction · Customer Satisfaction · Customer Service · Attention to Detail · Written Communication · Peer-to-peer Computing · Communication

Sales Executive

GLICO Life Insurance

Nov 2023 - Oct 2024

1 year

Accra, Ghana

Skills: Customer Service Representatives · Customer Experience · Problem Analysis · Customer Interaction · Customer Satisfaction · Customer Relationship Management (CRM) · Attention to Detail

IT Support Specialist

Electricity Company of Ghana Limited

Oct 2022 - Jan 2023

4 months

Accra, Ghana

providing staff support


Education

Coursera

Nano Degree

2023 - 2023

5 months

Koforidua technical university

Diploma

2021 - 2023

2 years 8 months

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