Eric Fingerhut
๐ Driving Change, Team, and Leadership Growth | 20+ Years in IT & Leadership | Inspiring Results ๐| Book a call: careersteps.ch/contact
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Lausanne, Suisse
Mobilitรฉ : Genรจve, Berne, ...
Freelance, ouvert au CDI
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ร propos
Introduction
๐น Book a free call: careersteps.ch/contact ๐น ๐๐ฟ๐ผ๐บ ๐ต๐ฎ๐ฟ๐ฑ ๐๐ผ๐ฟ๐ธ ๐๐ผ ๐ต๐ฒ๐ฎ๐ฟ๐ ๐๐ผ๐ฟ๐ธ โ ๐น๐ฒ๐โ๐ ๐ฏ๐๐ถ๐น๐ฑ ๐น๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐๐ต๐ถ๐ฝ ๐๐ต๐ฎ๐ ๐น๐ฎ๐๐๐. Iโve seen too many leaders succeed at the cost of their teamsโand too many change initiatives fail to truly transform the way people work. ๐๐ผ๐ฟ ๐ฎ๐ฌ+ ๐๐ฒ๐ฎ๐ฟ๐, I worked at ๐๐ต๐ฒ ๐ฐ๐ฟ๐ผ๐๐๐ฟ๐ผ๐ฎ๐ฑ๐ ๐ผ๐ณ ๐๐ง ๐ฎ๐ป๐ฑ ๐๐๐๐ถ๐ป๐ฒ๐๐ in global corporations like P&G and Roche. I led ๐ฐ๐ผ๐บ๐ฝ๐น๐ฒ๐ ๐ฐ๐ต๐ฎ๐ป๐ด๐ฒ ๐ฝ๐ฟ๐ผ๐ด๐ฟ๐ฎ๐บ๐, coached high-potential leaders, and helped teams navigate uncertainty. Organizations often measure success ๐ฏ๐ ๐ฑ๐ฒ๐น๐ถ๐๐ฒ๐ฟ๐ ๐ฑ๐ฒ๐ฎ๐ฑ๐น๐ถ๐ป๐ฒ๐ ๐ฎ๐ป๐ฑ ๐ฏ๐๐ฑ๐ด๐ฒ๐๐โbut ๐น๐ฎ๐๐๐ถ๐ป๐ด ๐ฐ๐ต๐ฎ๐ป๐ด๐ฒ ๐ต๐ฎ๐ฝ๐ฝ๐ฒ๐ป๐ ๐๐ต๐ฒ๐ป ๐ฝ๐ฒ๐ผ๐ฝ๐น๐ฒ, ๐ป๐ผ๐ ๐ท๐๐๐ ๐ฝ๐ฟ๐ผ๐ฐ๐ฒ๐๐๐ฒ๐, ๐ฒ๐๐ผ๐น๐๐ฒ. Leaders may hit their targets โ but if their teams are ๐ฑ๐ถ๐๐ฒ๐ป๐ด๐ฎ๐ด๐ฒ๐ฑ, ๐ฏ๐๐ฟ๐ป๐ฒ๐ฑ ๐ผ๐๐, ๐ผ๐ฟ ๐ฟ๐ฒ๐๐ถ๐๐๐ฎ๐ป๐ ๐๐ผ ๐ฐ๐ต๐ฎ๐ป๐ด๐ฒ, ๐ฐ๐ฎ๐ป ๐๐ฒ ๐ฟ๐ฒ๐ฎ๐น๐น๐ ๐ฐ๐ฎ๐น๐น ๐ถ๐ ๐๐๐ฐ๐ฐ๐ฒ๐๐? I realized my greatest impact wasnโt just delivering changeโit was ๐ฒ๐บ๐ฝ๐ผ๐๐ฒ๐ฟ๐ถ๐ป๐ด ๐๐ต๐ฒ ๐ฝ๐ฒ๐ผ๐ฝ๐น๐ฒ ๐น๐ฒ๐ฎ๐ฑ๐ถ๐ป๐ด ๐ถ๐. Seeing people gain confidence, elevate their leadership, and unlock new opportunities became my favorite part of the job. ๐ง๐ต๐ฒ ๐ฏ๐ฒ๐๐ ๐น๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐ ๐ฎ๐ป๐ฑ ๐ผ๐ฟ๐ด๐ฎ๐ป๐ถ๐๐ฎ๐๐ถ๐ผ๐ป๐ ๐ฑ๐ผ๐ปโ๐ ๐ท๐๐๐ ๐บ๐ฎ๐ป๐ฎ๐ด๐ฒ ๐ฐ๐ต๐ฎ๐ป๐ด๐ฒโ๐๐ต๐ฒ๐ ๐ถ๐ป๐๐ฝ๐ถ๐ฟ๐ฒ ๐ถ๐. Today, I help ๐ผ๐ฟ๐ด๐ฎ๐ป๐ถ๐๐ฎ๐๐ถ๐ผ๐ป๐, ๐๐ฒ๐ฎ๐บ๐, ๐ฎ๐ป๐ฑ ๐น๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐ ๐๐ต๐ฟ๐ถ๐๐ฒ ๐ฑ๐ฒ๐๐ฝ๐ถ๐๐ฒ ๐ฐ๐ต๐ฎ๐ป๐ด๐ฒ by focusing on the human side of transformation: โ ๐ ๐ด๐๐ถ๐ฑ๐ฒ ๐ผ๐ฟ๐ด๐ฎ๐ป๐ถ๐๐ฎ๐๐ถ๐ผ๐ป๐ ๐๐ต๐ฟ๐ผ๐๐ด๐ต ๐ฐ๐ต๐ฎ๐ป๐ด๐ฒ โ ensuring they engage people, not just push new processes. โ ๐ ๐ฐ๐ผ๐ฎ๐ฐ๐ต ๐๐ฒ๐ฎ๐บ๐ ๐๐ผ ๐๐ผ๐ฟ๐ธ ๐ฏ๐ฒ๐๐๐ฒ๐ฟ ๐๐ผ๐ด๐ฒ๐๐ต๐ฒ๐ฟ โ building high performance without burnout. โ ๐ ๐ฐ๐ผ๐ฎ๐ฐ๐ต ๐น๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐ ๐๐ผ ๐๐๐ฒ๐ฝ ๐๐ฝ โ so they gain influence, inspire action, and drive meaningful results. ๐๐ณ ๐๐ผ๐'๐ฟ๐ฒ ๐น๐ฒ๐ฎ๐ฑ๐ถ๐ป๐ด ๐ฎ ๐๐ฒ๐ฎ๐บ, ๐ฑ๐ฟ๐ถ๐๐ถ๐ป๐ด ๐๐ฟ๐ฎ๐ป๐๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป, ๐ผ๐ฟ ๐ฟ๐ฒ๐ฎ๐ฑ๐ ๐๐ผ ๐๐๐ฒ๐ฝ ๐๐ฝ โ ๐น๐ฒ๐โ๐ ๐๐ฎ๐น๐ธ ๐ฎ๐ฏ๐ผ๐๐ ๐ฏ๐๐ถ๐น๐ฑ๐ถ๐ป๐ด ๐น๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐๐ต๐ถ๐ฝ ๐๐ต๐ฎ๐ ๐น๐ฎ๐๐๐.
Expรฉrience de travail
Senior Consultant
Kinetic Consulting LtdFreelance
aoรปt 2025 - Prรฉsent
1 an 3 mois
Genรจve, Suisse
Vision into Action, from defining needs, aligning vision, building strategies and capabilities to delivery My area of specialty for Kinetic are: Change & Transformation, Leadership Development, High Performance Team, Stakeholder Engagement & Alignment
Leadership Coach
Fingerhut CareerStepsFreelance
juin 2023 - Prรฉsent
3 ans 5 mois
1110 Morges, Suisse
I help mid-career professionals navigate pivotal career moments, including seeking promotions, adapting to managerial roles, and managing challenging career transitions. I come with 20+ years leadership and coaching experience, globally recognized credentials, and driven by passion for individuals. https://www.careersteps.ch
Roche
fรฉvr. 2016 - mai 2025
9 ans 4 mois
Bรขle, Suisse
Customer Interaction Transformation Squad Lead
dรฉc. 2020 - mai 2025
4 ans 6 mois
Bรขle, Suisse
Leading team in charge of deployment in about 30 countries as part of EpiCX program that is looking at step changing the way Roche Pharma interacts with his customers across all channels.
Change & Program Lead
juil. 2016 - dรฉc. 2020
4 ans 6 mois
Basel Area, Switzerland
Leading the team in charge of the Cornerstone program for Pharma Technical Operations (15'000+ employees), aiming at unifying our Learning Management system landscape across all our manufacturing sites globally.
Organization Change Workstream Lead
fรฉvr. 2016 - juil. 2016
6 mois
Basel Area, Switzerland
In charge of the Organization Change Workstream for Learning Management system replacement at Roche Pharma Technical (Basel area) impacting 15000 people. Main responsibilities include: Stakeholder management, Communication plan, Training plan
Senior Consultant
Axians
dรฉc. 2013 - juil. 2016
2 ans 8 mois
- Business Consultant in Information Technology, specialised in Business Transformation. - Experienced in Strategy development, Financial analysis, Change Management, and Program Management. - Knowledgeable in consumer goods and in the pharmaceutical sectors, with more than 15 years in large global companies. Main missions: * Program Manager for Datacentre footprint transformation at Novartis (Basel area) * Setup of Projet Management Office in Retail industry (Sweden) * Selection of ERP for Machine Industry leader in Switzerland (Zurich area) * IT cost benchmarking in Public sector (Switzerland) * Project Manager to close Security remediation project at Novartis (Basel area) * Organization Change Workstream lead for Learning Management system replacement at Roche Pharma Technical (Basel area)
Procter & Gamble
juil. 2000 - dรฉc. 2013
13 ans 6 mois
Business Intelligence leader for P&G Teva Healthcare (GBS PGT BA)
juil. 2012 - dรฉc. 2013
1 an 6 mois
- Setting the global BI vision and strategy for PGT Healthcare - Delivering insights for strategic investments - Enabling region's heads to drive business decisions
IT Director for Duracell Europe (GBS BU leader)
juil. 2010 - juil. 2012
2 ans 1 mois
Genรจve, Suisse
(1 B$ turnover, 5MM$ in IT costs). - Lead changes in OSB to enable B2B shipments (a 100 MM$ sale opportunity) - Transformed remote collaboration through high-end video collaboration - Drove costs down through office asset optimization
IT Director for Fabric Additives Western Europe (GBS WiM)
mai 2009 - juil. 2010
1 an 3 mois
Genรจve, Suisse
(500 MM$ turnover, 3MM$ in IT costs). - Lead transformation of audioconference quality globally (87 sites back to acceptable standards within 6 months) - Developed and aligned Intranet vision for Fabric care Western Europe
Site leader for European Headquarters (GBS SSL)
avr. 2008 - mai 2009
1 an 2 mois
Genรจve, Suisse
(20B$ turnover, 2700 persons, 30 MM$ budget). - Overall responsibility for Facilities and IT infrastructure operations organization (100 persons). - Welcomed 300 additional employees in an almost full site capacity while reducing total operating costs by 10%.
Program manager for P&G Professionals division (GBS CM for PGP)
janv. 2006 - mai 2008
2 ans 5 mois
Genรจve, Suisse
Lead the integration of Gillette B2B arm, as well as the the new PGP European digital platform launch.
Senior Project manager for P&G Professionals (IDS for CPG WE)
janv. 2004 - janv. 2006
2 ans 1 mois
Londres, Royaume-Uni
In charge of contact center transition outsourcing (2MM$ saving) and European contract system support (10MM$ bid).
Senior Project manager for P&G France
juil. 2002 - janv. 2004
1 an 7 mois
Paris, France
- Lead redesign of application used to manage promotional volume (70% of trade) achieving best ever adoption and user satisfaction (80% favorable) while contributing to a stunning 2% volume increase to the French business (recognized with stock options). - Managed first ever outsourcing project in France saving 50% on operation. - Developed, aligned and initiated roadmap for trade fund management (representing 12 MM$ of funds with stewardship risks) that was implemented after departure and is still in place today.
Junior Project Manager for P&G France
juil. 2000 - juil. 2002
2 ans 1 mois
Paris, France
- Managed upgrade of pc for sales representatives (95 persons) in a conflicting environment with renewed trust in IT department. - Reduced support calls for General Office applications by 30% through proactive interventions
International buyer
Decathlon
juil. 1998 - juil. 2000
2 ans 1 mois
Lille, France
In charge of labels (30 MM$ spend pool). Supported internationalization of production with in particular off-shoring of 80% of the production within two years.
Formation
Universitรฉ Paris Dauphine - PSL
DESS 212, International Business
Solutionsurfersยฎ
PURE Coaching, Solution Focused Coaching
Solution Focused coaching course made of 9 days of training, 25+ hours of practice and a final life coaching session supervised by ICF Coaches.
Project Management Institute
PMP, Project Management
Queen's University
Engineering, Material sciences
Exchange student
INSA Lyon - Institut National des Sciences Appliquรฉes de Lyon
Masters in engineering, Material science
Activitรฉs et associations : Vice-president of SFEN (organisation of event related to nuclear energy), CLES-FACIL (experimental rocket design), Photo club, Chess club,
Licences et certifications
DISC coaching certification
Dรฉlivrรฉ le : aoรปt 2024
Leadership Circle Profile [LCP] Certification
Dรฉlivrรฉ le : dรฉc. 2023