Eric Lambert

– Business analysis and Process API integration in ODOO 18 and Salesforce – Defined end-to-end Electric Mobility processes and customer journeys – Lead cross-functional stakeholder interviews nationwide – Delivered business requirements for Odoo implementation

– Project Lead for business analysis of an energy forecasting platform – Analyzed AS-IS / TO-BE processes and business needs for energy operations – Consolidated requirements and coordinated multi-entity stakeholders – Troubleshooting of operations

– Led business analysis for SCADA Energy & Equipment system upgrade – Conducted market analysis and supplier evaluations (POCs) – Delivered BPMN models, functional requirements, and hypervision concepts – Optimized monitoring, energy, and security tooling – Data Analysis and trend identification

– Designed Smart Grid and customer-centric processes (2025 vision) – Modeled enterprise processes using Enterprise Architect (Sparx) – Optimized financial, operational, and customer interaction processes

– IT security, GDPR and governance consulting – Data & model quality analysis – ARIS process validation and testing – Review of EU TAXUD (European Commission) documentation

– Core contributor to large-scale Agile transformation – Defined and coached Agile processes across portfolios – Managed demand, finance, sourcing, and change governance (Service Now) – Reporting to C level – AS-IS / TO-BE modeling and process governance audits

– Led transformation programs for Veolia, Engie-Electrabel, Burgo Ardennes – Designed and implemented Lean operational models – Balanced workloads, reduced execution times, and deployed KPIs – Delivered dashboards and financial tracking of cost reductions – Coached management teams and led change management initiatives

– Executive leadership role covering IT, finance, governance, and quality – Led merger of four companies into a single legal and operational entity – Implemented Balanced Scorecards, BI dashboards, and governance models – Quality Manager (ISO 9001, ISO 17020, ISO 15504) – Managed internal audit, COSO internal control (with KPMG) – Oversaw IT infrastructure (>2,000 PCs), networks, and applications – Financial management, forecasting models, and holding creation