Eric Lambert dit Minguet

• Business analysis and Process API integration in ODOO 18 and Salesforce • Defined end-to-end Electric Mobility processes and customer journeys • Lead cross-functional stakeholder interviews nationwide • Delivered business requirements for Odoo implementation • Supported continuous improvement initiatives and pilot programs

• Project Lead for business analysis of an energy forecasting platform • Analyzed AS-IS / TO-BE processes and business needs for energy operations • Consolidated requirements and coordinated multi-entity stakeholders • Troubleshooting of operations

• Led business analysis for SCADA Energy & Equipment system upgrade • Conducted market analysis and supplier evaluations (POCs) • Delivered BPMN models, functional requirements, and hypervision concepts • Optimized monitoring, energy, and security tooling • Data Analysis and trend identification

• Designed Smart Grid and customer-centric processes (2025 vision) • Modeled enterprise processes using Enterprise Architect (Sparx) • Optimized financial, operational, and customer interaction processes

• IT security, GDPR and governance consulting • Data & model quality analysis • ARIS process validation and testing • Review of EU TAXUD (European Commission) documentation

• Core contributor to large-scale Agile transformation • Defined and coached Agile processes across portfolios • Managed demand, finance, sourcing, and change governance (Service Now) • Repoting to C level • AS-IS / TO-BE modeling and process governance audits

• Led transformation programs for Veolia, Engie-Electrabel, Burgo Ardennes • Designed and implemented Lean operational models • Balanced workloads, reduced execution times, and deployed KPIs • Delivered dashboards and financial tracking of cost reductions • Coached management teams and led change management initiatives

SOFTWARE PROCESS IMPROVEMENT PROJECT LEADER (A-SPICE / CMMI CONSULTANT POSITION)

Executive leadership role covering IT, finance, governance, and quality • Led merger of four companies into a single legal and operational entity • Implemented Balanced Scorecards, BI dashboards, and governance models • Quality Manager (ISO 9001, ISO 17020, ISO 15504) • Managed internal audit, COSO internal control (with KPMG) • Oversaw IT infrastructure (>2,000 PCs), networks, and applications • Financial management, forecasting models, and holding creation