eric lucas
Chief Information Officer | Digital Transformation & AI
Salary / Daily rate
Paris, France
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
CIO with 25+ years leading digital transformation across luxury, telecom, and agri-food industries. Proven track record managing €9M budgets, reducing operational costs by 50%, and orchestrating complex ERP migrations. Specialized in AI integration, cybersecurity governance, and cloud modernization to drive business growth.
Work experience
Chief Information Officer | Hight Jewellery - luxury
Van Cleef & Arpels
Apr 2023 - Present
3 years 7 months
Hybrid
Context : High Jewellery , 35 applications including 3 ERPs - SAP, ODEIS, TOPAZE-. -Functional areas (Supply Chain, Distribution, Product Development, Production, Finance, Data Management, Business Intelligence) -IT infrastructure: Supervising 35 applications, including 3 ERPs (SAP, ODEIS, TOPAZE) and cloud environments (AWS, GCP, Office 365), connected via a Verizon network. Missions - Challenges - Results Process Optimization: Implementation of IS governance: e.g. ERP migration (ODEIS/TOPAZE to SAP) to simplify and reduce production costs. Leadership and Team Management: Management of 50 FTEs, orchestrating efforts and initiatives to optimize performance and productivity. Financial Management: Management of a budget of €3 M CAPEX and €6 M OPEX, targeted investments to improve business data quality, supply chain performance and product development, supporting 30% growth over 3 years. Business Intelligence: Deployment of Looker and Power BI within supply chain and operational marketing: industrialize KPI production - 50% FTE reduction.
Group Chief Information Officer | agri-food industry
COFIGEO
Apr 2022 - May 2023
1 year 2 months
92130 Issy-les-Moulineaux, France
French agri-food group (1 holding company, 2 industrial divisions): 30 applications, including 2 SAP ERP systems, 35 FTEs for a total of 20 employees and a budget of €2m (CAPEX and OPEX) Functional areas (Finance, Customer Relations, CRM, Supply Chain Distribution, Industrial Production, BI, Artificial Intelligence, Collaborative IS, HR IS, etc.) Environments : On-premise server infrastructure, Oxya Cloud, Active Directory, Microsoft Office 365 (Cloud and On-premise), SAAS business applications Missions - Challenges - Results IS strategy: Develop scenarios for IS evolution, migrate to a single SAP ERP, and optimize inter-application processes.3 Scenarios considered and presented to CODIR Project leadership: Strengthen IT-Business collaboration in a Business Partner posture. Cybersecurity: Carry out an audit: 1st phase of network security in 1 month, draw up a 3-year plan to cover 70% of audit recommendations. Technical support: Restructure PC and server support at industrial sites to improve quality of service. 40% reduction in user feedback over 2 months.
Head of studies and IS projects | Luxury packaging industry
GROUPE POCHET (Pochet du Courval - Qualipac - Priminter - Solev)
Jun 2016 - Mar 2022
5 years 10 months
Clichy, France
Functional areas (Finance, Customer Relations, CRM, Supply Chain, Industrial Production, HR IS, BI, Artificial Intelligence, Collaborative IS: Active Directory, Microsoft Office 365). Defining the IS strategy in line with the company's needs: 5 major projects completed, including the overhaul of Business Intelligence (Supply Chain, Sales) for performance management (gain of 5 FTEs), and a strategy for digitising business processes and master data management. Guaranteeing IS quality in terms of security, data, infrastructure and networks: 10 solution studies validated on functional and technical aspects Enhancing the collective skills of the IS team: developing staff skills (training, coaching) Constant monitoring of and input on all areas of technological and digital innovation (ESB, BPM, Master Data Management, Cloud, RPA, SaaS, AI, etc.): more than 20 webinars a year
SFR
Dec 2001 - May 2016
14 years 6 months
Saint-Denis, France
IT Project Director | Télécom
Feb 2015 - May 2016
1 year 4 months
Saint-Denis, France
Architecture and Major Transversal Programmes Department Management of the operational excellence programme: 80,000 incidents/year, 150 strategic applications, 50% reduction in OPEX. 50% reduction in operating incidents in 9 months, combined with an action plan to optimise operating processes and application supervision. - Definition and implementation of a new ‘cooperation between engineering and operations’ approach using Devops.
Responsible for the governance of the IS architecture | Télécom
Jan 2013 - Jan 2015
2 years 1 month
Saint-Denis, France
Architecture and Major Transversal Programmes Department Coordination of the IS programme Road Map (> €10m CAPEX per year) - Steering the implementation of the Road Map in the form of operational projects -Creation of a dedicated team: audit and support for major overhaul projects in order to reduce risks and project expenditure and ensure the consistency of the IS project plan and architecture -Delivery of 80% of the initial Road Map without major risks, within budget. -Lead of architecture design reviews: organisation of GO/NO GO, right to alert various management committees. Over 100 IS project architecture design reviews carried out
Head of IS validation Consumer market | Télécom
Jan 2008 - Oct 2013
5 years 10 months
92000 Nanterre, France
SFR Consumer IT Department Digitalisation of sales fronts, multi-channel, real-time, multi-offer. IS transformation projects: 2 major projects carried out Overhaul and merger of SFR's digital sales front-ends: distribution, customer relations and web (800 shops, 12,000 account managers): 300 test cases, 10 testers, a new software version every 2 weeks. Creation of a multi-disciplinary validation project platform in ‘agile’ mode Overhaul of SFR's consumer IS, CRM, Offer IS, billing, accounting and collection: 250 application processes, over 1,000 test cases, 100 applications, 200 billing test runs, 15 Nearshore testers. -Design and implementation of a test factory in collaboration with Accenture-Nantes. Offshore development. Creation of automatic non-regression test campaigns: time savings of 50%.
Service Delivery Manager | SI Corporate
Jan 2006 - Dec 2007
2 years
Vétheuil, France
SFR Corporate IT Department Definition and management of an optimised organisation for an IT department responsible for end-to-end testing, maintenance and help desk. -Carrying out tests in incremental mode -Creation of a user support team via Help Desk and @book on the intranet -Optimised project productivity (increased team skills on a larger project). -Productivity gains in testing and maintenance: 30% reduction in OPEX
IT Development Manager | IT Corporate
Dec 2001 - Dec 2005
4 years 1 month
La Defense, Île-de-France, France · On-site
SFR Corporate IT Department Against a backdrop of strong growth (1 million new customers every 6 months): Objectives: to industrialise, structure and rationalise IS development and operating processes. -Industrialisation and structuring of IS operating (ITIL) and development (CMMI) processes: 15 software packages deployed as standard.
Project Manager Officer | Télécom
Cegetel
Jan 1998 - Dec 2001
4 years
region parisienne
Operational and economic management and monitoring of Cegetel's ‘7’ IS implementation programme
Project Planning Engineer | Automotive industry
Projets ( Prestation pour RENAULT SA)
Sep 1995 - Dec 1997
2 years 4 months
92100 Boulogne-Billancourt, France
Deployment of a project planning solution (PSN 7) and support for project managers
Technical studies manager | Security - Safes
Fichet Bauche
Sep 1994 - Aug 1995
1 year
Ile de france
Rationalisation and computerisation of the spare parts catalogue, management of maintenance plans for safes and strongboxes
After-sales service trainee : Logistics
Fichet Bauche
Jan 1993 - Jan 1994
1 year 1 month
Ile de france
Education
ORSYS
Gouvernance des Systèmes d'Information
2019 - 2019
1 month
Sorbonne Université
DESS Mécanique Université Pierre et Marie Curie (UPMC Paris 6)
1989 - 1994
5 years 1 month