Etienne NGUESSOP LEKANE
Senior CRM Consultant | Loyalty & QA
Salaire / Taux journalier
Paris, France
Freelance, ouvert au CDI
Peut venir sur site
Expertises
Langues
À propos
Introduction
CRM & Loyalty Expert with 15+ years leading customer experience transformations across retail, luxury & energy sectors. CEO at AKTO Consulting specializing in QA engineering & CRM solutions for major brands like Galeries Lafayette & Conforama. Ready to optimize your customer journey & drive loyalty program success.
Expérience de travail
Chief Executive Officer
AKTO CONSULTING
juin 2017 - mai 2025
8 ans
Paris, France
- Prospection new opportunities about IT Ousourcing in Africa - Advice Companies in France and Europe (CRM , Loyalty , QA) - Sectors : Retail , Energy , Luxury , Public Services - Business Strategy training
Senior Business Developper EME (Europe & Middle East)
Philjohn TechnologiesFreelance
janv. 2019 - août 2022
3 ans 8 mois
Douala, Cameroun
- Prospection New Customers - Inter - Mediation between customers in Europe & Cameroon headquaters - Media Responsable in EME - Development Company in Europe
Software QA Test Engineer Adobe Campaign
La Poste GroupeFreelance
févr. 2020 - déc. 2021
1 an 11 mois
92130 Issy-les-Moulineaux, France
Concevoir et organiser les plans de tests Dérouler les tests techniques et fonctionnels Assurer le suivi des processus de test Reporting opérationnel du projet
Application Manager Loyalty+Credit Program Confo+
ConforamaFreelance
déc. 2018 - mars 2020
1 an 4 mois
77185 Lognes, France
I am in charge to manage Loyalty (Programme de Fidélité) and interact with editor , marketing and others applications managers.
Technical and Functionnal CLM Comarch Expert
Galeries LafayetteFreelance
juin 2017 - déc. 2018
1 an 7 mois
Paris Area, France
- Setting evolutions and Run of Loyalty program - Test and Validations - Lead Expert
Senior Solutions Consultant CPG-Retail
CGI
déc. 2015 - mai 2017
1 an 6 mois
Paris Area, France
I am in post in the sector CPG-Retail - Idefix Project at Monoprix - Total Card Le Club Implementation Maxxing - Reporting , Integration , Test
Consultant CIM - CRM
Micropole (Rtbf, Gdf-Suez)
févr. 2012 - déc. 2015
3 ans 11 mois
92300 Levallois-Perret, France
CRM Developper with Selligent 8 - GDF-Suez , project's migration from Selligent 6 (Xi) To Selligent 8 (SRM) - Mutex , project's implementation 'Grands Comptes' New object in CRM Selligent 8
Consultant CRM
Capgemini (EDF, Coliposte , SBM Monaco)
juil. 2008 - mars 2012
3 ans 9 mois
La Defense
Working in TMA CRM Siebel Project during 3 years in developping E-Configurator and E-Proposals Modules and Then worked in TMA Platform in developping EIM during six months.
Responsable adjoint AQSI
Bausch + Lomb
mars 2007 - août 2007
6 mois
07200 Aubenas, France
During this intern , i was in charge to validate software SPLIT4 and Validator 2000 to be in conformity with FDA and AFSSAPS rules.
Assistant System Manager Software
FEV Motorentechnik GmbH
juin 2005 - août 2005
3 mois
52 Aix-la-Chapelle, Allemagne
Internship really interesting in Germany in an international context working in an other culture , with Linux Suse operating system and both English and German Languages.
Formation
3iL Ingénieurs
Engineer's degree
2004 - 2007
4 ans
Institut Universitaire de la Côte
BTS
2002 - 2004
3 ans
Lycée Akwa-Nord
High School Diploma
1994 - 2001
6 ans 11 mois