
Eva Rogow
Consultant stratégie IA - conférencière
Salaire / Taux journalier
Paris, France
Freelance
Peut venir sur site
Expertises
Langues
À propos
Introduction
Founder & COO with 15+ years driving transformational change and customer experience excellence across global organizations. Former COO at Rogervoice and Change Management Director at TotalEnergies, delivering measurable results like +10% satisfaction gains and 15% budget optimization. I help businesses scale operations, enhance CX strategy, and lead organizational transformation with data-driven insights and proven leadership.
Expérience de travail
Productrice
Time to Dream Prod
janv. 2025 - Présent
1 an 10 mois
Founder
Make It Woork
févr. 2024 - Présent
2 ans 9 mois
Paris, France
Make It Woork accompagne les dirigeantes et dirigeants dans leurs enjeux de transformation, de développement business et de structuration, à l'endroit précis où les décisions stratégiques rencontrent les réalités humaines de l'entreprise. Mes interventions : • Stratégie et transformation : diagnostic, vision, plan stratégique, conduite du changement et accompagnement des équipes dans la mise en œuvre. • Sparring partner des dirigeants : partenaire de réflexion confidentiel pour prendre du recul, arbitrer et structurer les décisions stratégiques. • IA, acculturation et stratégie : cadrage des enjeux, identification des cas d'usage pertinents, feuille de route et accompagnement des équipes. • Conférences et séminaires : interventions sur la transformation, le leadership, le management et l'IA, notamment à travers le cinéma comme support d'analyse. Mon approche : travailler simultanément les enjeux business, les décisions stratégiques et les dynamiques humaines, pour que la transformation soit comprise, incarnée et durable.
Professeur vacataire
IMT Atlantique
janv. 2021 - Présent
5 ans 10 mois
Nantes, France
Chief Operating Officer
Rogervoice
janv. 2021 - janv. 2024
3 ans 1 mois
Paris, France
Visiting teacher
Audencia
janv. 2020 - janv. 2021
1 an 1 mois
Nantes, France
– Teaching Customer Experience & branding to the Programme Grande Ecole, including a UX/UI Design in partnership with Le Wagon
Deputy Managing Director
AIDES
janv. 2019 - janv. 2020
1 an 1 mois
Paris Area, France
– AIDES is the leading association in Europe, fighting against HIV/ Aids and hepatitis. – With a global budget of 45 millions € and a team of 500 employees and more than 1500 volunteers in France, AIDES lead actions everywhere to intend to stop the epidemic. – As Deputy Managing Director I was in charge of driving the transformation and bringing new ideas to help the association achieve its associative project and its final goal to stop the epidemic by 2030.
TotalEnergies
janv. 2015 - janv. 2017
2 ans 1 mois
CHANGE MANAGEMENT DIRECTOR - Headquarters
janv. 2016 - janv. 2017
1 an 1 mois
– Audited the company culture & defined the priority actions to be taken to help the company move toward its long-term vision – Advised the Executive Committee on the key initiatives to change the company's ways of working at a global level (132 countries, 80 000 employees) – Influenced the Executive Committee in company values after setting a collaborative approach to first define them
GLOBAL HEAD OF CUSTOMER EXPERIENCE - M&S division
janv. 2015 - janv. 2016
1 an 1 mois
– Supported the implementation of KPI's defined in collaboration with the Marketing & Services Executive Committee and drafted concrete plan of action to improve the customer experience – Define the key metrics (brand and client satisfaction) to be tracked in TOTAL's 27 key countries: improved the local management of the customer satisfaction and the marketing / communication spend, resulting in a 15% budget saving and a satisfaction increase of +10%
HEAD OF SOCIAL DATA INTELLIGENCE – Member of the Executive Committee
We Are Social
janv. 2013 - janv. 2014
1 an 1 mois
– Rebuilt the department and boosted the P&L – Restructured, recruited and led a team of 5 data analysts – Restated the P&L with an operating margin that went from -17% to +18% in one year – Negotiated new contracts with key clients on long-term projects ensuring regular revenue: 2 – main projects won representing a base revenue of 20% for the department – Held an insights conference to share the results of a major research on the role of social media in luxury purchases attended by the marketing directors of all major luxury houses and media agencies
BUSINESS DEVELOPMENT DIRECTOR
IPSOS - IFOP
janv. 2008 - janv. 2012
4 ans 1 mois
– Developed and led market research studies in digital, media and telecommunication industries, ensuring data quality and providing companies with insightful recommendations – Increased the department revenue in a highly competitive environment (+15% Ipsos; +18% Ifop average year to year increase) – Managed multiple simultaneous international projects (up to 20 countries per project at the same time) in a restructuring context to improve production efficiency (10% reduction in time spent per study)
HEAD OF OPERATIONS
IPSOS - IOD - ACTUDES
janv. 2000 - janv. 2007
7 ans 1 mois
– Led the Fieldwork Department, managing the sites and fielding teams and restructured the ways of working, to improve the data quality and provided and the efficiency of the teams, including a significant deadline compliance dimension – Defined and supervised the department strategy, thus making it possible to achieve quality objectives and make deadlines more reliable: improved On-Time delivery from 45% to 95% in 1 year – Reduced employee turnover by 50% by implementing a more drastic recruitment plan, training and changes in the remuneration and support policy to the more for "fragile"at risk populations – Supported the structural changes in the business with the implementation of an outsourcing plan allowing a financial gain for the company while guaranteeing an irreproachable level of quality without impacting quality
Formation
La Fabrique Narrative
Interventions narratives auprès des organisations et des communautés
2025 - 2025
3 mois
La Fabrique Narrative
Formation initiale aux pratiques narratives
2024 - 2025
1 an 1 mois
ESSEC Business School
Fresque de la diversité
2024 - 2024
1 mois
CIFAP - Company
Cinematography and Film/Video Production
2020 - 2020
1 mois
– Different stages of cinematography and Film/Video Production
ESCP Business School
Executive MBA, Management
2017 - 2018
1 an 1 mois