Eyitayo -
Customer Service Representative
Salary / Daily rate
Lagos, Nigeria
Freelance, open to permanent contract
Remote only
Skills
Languages
About me
Intro
Customer service specialist with 4+ years of expertise in chat support, CRM management, and customer satisfaction. Currently serving as Chief Administrative Officer with proven experience in handling high-volume inbound calls, managing customer inquiries across multiple platforms, and resolving technical issues. Ready to deliver exceptional support solutions that boost your customer retention and satisfaction rates.
Work experience
Customer Service Representative
Gmwd Fitness
Sep 2024 - Present
2 years 2 months
Remote, OR 97458, USA
Customer service and Chat support Escalating technical issues Daily record of customer calls Hourly and Daily report submissions
Chief Administrative Officer
Eystone Development
Dec 2023 - Jul 2025
1 year 8 months
On-site
Skills: Customer Service · Interpersonal Skills · Leadership · Microsoft Office · Customer Relationship Management (CRM) · Organization Skills
Customer Service Representative
Eystone Development
Jun 2021 - Mar 2023
1 year 10 months
Lagos, Nigeria
Receive walk-in customers. Respond to inquiries on media platforms. Respond to emails. General maintenance of the office environment. Receive calls. Resolve customer complaints. Ensure customer satisfaction.
Customer Service Agent
Airtel Nigeria
Aug 2020 - May 2021
10 months
Nigeria · On-site
Receive in-bound calls Actively listen to customer request Resolve customer problems Ensure client satisfaction
Education
Osun State University
Bachelor of Arts - BA