Fabrice Fays

PMO Generalist – Eurenco (European Leader in Military Explosives) Sensitive Project Structuring Risk Management Strategic ReportingStrategic vision, operational rigor, and field agility. Structured project frameworks, clarified roles and responsibilities. Managed supplier negotiations, contract follow-up, and regular KPI-based reporting. Implemented risk mitigation plans and promoted Agile methodologies. At Eurenco, I operated as a PMO Generalist within a highly regulated and confidential industrial environment, supporting strategic projects in the defense sector. Key Responsibilities: - Structured and monitored sensitive projects: Applied agile and hybrid methodologies to ensure compliance, traceability, and operational efficiency. - Risk analysis and mitigation planning: Developed risk matrices, mitigation scenarios, and action plans for high-stakes industrial programs. - Portfolio coordination and governance: Supported multi-project alignment with strategic objectives, resource allocation, and executive oversight. - Executive reporting and KPI dashboards: Delivered clear, actionable insights through Power BI and Excel dashboards for senior management. - Cross-functional collaboration: Acted as a liaison between technical, quality, and safety departments to ensure project coherence and regulatory compliance. - Methodological support: Promoted structured project approaches (Prince2, Agile, PMI) across teams and ensured consistent application. - Documentation and process control: Maintained project documentation, workflows, and audit trails in SharePoint and SAP environments. Technical Environment: Power BI SharePoint SAP Excel Advanced Agile Prince2 PMI Risk Management Defense Compliance

As the founder of Rénova9, I led the full lifecycle of premium renovation projects—from initial vision to final delivery—with a structured, results-driven approach: - End-to-end project management: strategic scoping, planning, stakeholder coordination, budget control, quality assurance, and client handover. - Operational leadership: direct supervision of worksites, cross-functional team coordination, priority management, and proactive issue resolution. - Client relationship & service excellence: personalized support, transparent communication, and high client satisfaction on luxury services. - Tools & performance tracking: use of Jira for task management, structured reporting, and dashboards to monitor profitability and progress. - Strategic versatility: branding, visual communication, logistics, and regulatory compliance—all driven by a 360° entrepreneurial mindset. This experience demonstrates my autonomy, versatility, and ability to deliver complex projects with precision, impact, and premium standards.

PMO Engineer Executive – Airbus Helicopters SharePoint & Nintex Expert Business Process Optimization Strategic Reporting At Airbus Helicopters, I played a key role in digitizing and structuring PMO processes, collaborating with operations, quality, and technical teams. Key Achievements: - Automated workflows using Nintex for internal requests, project tracking, and quality audits, reducing processing time by 40%. - Redesigned the PMO SharePoint space: modular architecture, centralized documentation, dynamic dashboards, and secure access. - Deployed strategic reporting tools with Power BI and advanced Excel for executive reviews and budget decisions. - Mapped and optimized business processes to improve traceability and operational performance. - Provided cross-functional support and training to project managers on collaborative tools. Technical Environment: SharePoint Nintex Workflow & Forms Power BI Excel VBA SAP MindManager Agile Prince2

PMO Central – Project Portfolio & IT Governance Strategic Project Support International Coordination SharePoint & IT Trading Expertise As PMO Central, I supported a portfolio of 47 cross-functional projects, working closely with project managers, IT directors, and business stakeholders across 7 countries. Key Responsibilities: - Provided operational support to project managers: planning, structuring, and tracking activities to ensure objectives were met within allocated resources. - Maintained and updated project schedules and deliverables. - Prepared consolidated reporting dashboards with KPIs, risks, and budget alerts. - Ensured compliance with Prince2, Agile, and PMI methodologies across teams. - Monitored budgets and cost overruns across all 47 projects. - Coordinated international deliveries and interactions between offices in Tallinn, Singapore, Bahamas, Colombia, Russia, Norway, and Sweden. - Managed IT trading platforms (Bloomberg, Reuters, Nova), including technical documentation and quality procedures. - Acted as the CIO’s right-hand in developing the IT project portfolio and governance strategy. - Led internal IT audits covering systems, business processes, and external providers. - Implemented and administered complex SharePoint platforms integrated with business workflows. Technical Environment: SharePoint Bloomberg Reuters Nova Excel Advanced Power BI SAP Prince2 Agile PMI

IT Support & Migration – Caterpillar Global Engineering Support Windows Deployment VIP Technical Assistance As part of Caterpillar’s IT Engineering Support team, I contributed to global platform migrations and high-level technical support. Key Responsibilities: - Installed, configured, and maintained IT equipment for internal teams and external partners, ensuring high availability. - Provided global technical support across multiple continents, resolving incidents and documenting procedures. - Participated in the Windows 7 deployment project, including workstation preparation, logistics coordination, and post-installation follow-up. - Supported the Mobil platform migration, ensuring seamless transition with zero downtime. - Acted as a technical interface with engineering teams to ensure continuity of critical operations. - Authored technical guides and standardized procedures for internal audits. Technical Environment: Windows 7 Mobil Platform IT Engineering Support Asset Management VIP Support Documentation International Rollout

SharePoint Specialist – Novartis Pharmaceuticals (CDD) Global Deployment VIP Support SharePoint Integration & Migration During my 11-month assignment at Novartis Pharmaceuticals in the canton of Vaud, I contributed to the deployment and optimization of SharePoint platforms, supporting global IT operations and ensuring high availability across business units. 🔧 Key Responsibilities: - Installation, configuration, and maintenance of IT infrastructure: Proactive management of equipment for internal teams and external partners, ensuring optimal performance. - International technical support: Assisted users across multiple regions, resolving incidents efficiently and documenting procedures with precision. - Windows migration project: Participated in the deployment of Windows 7, including workstation preparation, logistics coordination, and post-installation support. - Mobil platform migration: Provided technical assistance during the transition to new infrastructure, ensuring uninterrupted service. - Engineering team interface: Translated business requirements into actionable IT solutions, maintaining continuity of critical operations. - Documentation and quality assurance: Authored technical guides, standardized workflows, and contributed to internal audits to ensure compliance and operational excellence. 💻 Technical Environment: Windows 7 Mobil Platform SharePoint IT Engineering Support Asset Management VIP Support IT Documentation International Rollout

Application Test Consultant – Ergo Group Compuware & Quality Center Expert Banking Sector Testing IT Migration & Documentation As a professional consultant at Ergo Group, I managed the full scope of application testing for Norwegian banks, working closely with technical teams, quality managers, and business stakeholders. 🔍 Key Responsibilities: - Application testing in banking environments: Functional and technical validation of critical applications, including defect tracking and resolution. - Compuware & Quality Center expert: Administered testing platforms, managed test campaigns, scenarios, and data sets. - Test lead for migration projects: Supervised testing phases during installations and updates via System Center, ensuring compliance and system stability. - Documentation and quality procedures: Authored test plans, user guides, and analysis reports for internal and external audits. - Continuous process improvement: Actively contributed to optimizing testing workflows in alignment with local teams and international standards. - Collaboration with Norwegian banks: Adapted testing methods to meet regulatory requirements and the specific needs of the Scandinavian financial sector. 🧰 Technical Environment: Compuware Quality Center System Center IT Documentation Agile Methodologies Functional & Technical Testing Application Migration

Founder & General Manager – Geskjeft (Norway) High-End Renovation Project Management On-Site Leadership Operational Excellence As the head of Geskjeft, a renovation company based in Norway, I led all operations related to residential construction and transformation, with a strong commitment to quality, deadlines, and client satisfaction. 🔧 Key Responsibilities: - End-to-end renovation project management: Site organization, scheduling, coordination of trades, and delivery supervision. - Quality control and deadline compliance: Implementation of high standards, rigorous milestone tracking, and proactive issue resolution. - Budget management and resource optimization: Cost monitoring, supplier negotiation, and strict adherence to financial envelopes. - Team supervision: Managed a field team of 11 employees, including superintendent oversight, recruitment, salary setting, and ongoing staff training. - Multi-project leadership: Successfully directed several projects simultaneously through efficient management and strengthened team collaboration. - Strategic leadership: Served as the main interface with clients, architects, and partners to ensure flawless execution and a premium experience. 🛠️ Business Environment: Residential Renovation Site Management Multi-Stakeholder Coordination HR & Training Budgeting & Scheduling Quality & Compliance Entrepreneurial Leadership